E-Commerce Accounts Specialist

2 days ago

Delhi, Delhi, India Cellecor Gadgets Ltd. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Job Summary:

We are seeking a detail-oriented and analytical E-Commerce Accounts Specialist to manage and optimize financial transactions, account reconciliations, and reporting across our e-commerce platforms. The ideal candidate will have hands-on experience with marketplace accounts such as Amazon, Flipkart, Shopify, or similar, and strong knowledge of e-commerce finance operations.

Key Responsibilities:

E-Commerce Account Management


• Monitor daily sales transactions, returns, and settlements across platforms (e.g., Amazon, Flipkart, Myntra, Shopify, etc.)


• Reconcile payouts with invoices and marketplace statements.


• Coordinate with marketplaces for payment discrepancies, chargebacks, and claims.


• Manage onboarding and documentation for new marketplace accounts.

Accounting & Reconciliation


• Perform regular reconciliation of sales, commissions, fees, and returns.


• Ensure accurate recording of income and expenses for e-commerce channels.


• Liaise with the internal finance team for monthly closing activities.


• Maintain GST, TDS, and other statutory compliance related to online sales.

Reporting & Analytics


• Generate periodic sales, payment, and deduction reports from marketplaces.


• Analyze trends in fees, chargebacks, or deductions and recommend cost-saving strategies.


• Assist in preparing dashboards and financial reports for management.

Coordination & Communication


• Collaborate with logistics, customer service, and operations teams to resolve order-level discrepancies.


• Communicate with marketplace support teams to address financial issues or system errors.


• Support internal and external audits related to e-commerce accounts.

Qualifications & Skills:


• Bachelor's degree in Accounting, Finance, Commerce, or a related field.


• 4–6 years of experience in e-commerce account management, preferably in a multi-platform environment.


• Strong understanding of e-commerce platforms such as Amazon Seller Central, Flipkart Seller Hub, Shopify, etc.


• Familiarity with GST, TDS, and other e-commerce-specific taxation.


• Proficiency in Excel, Google Sheets, and accounting software (Tally, Zoho Books, QuickBooks, etc.).


• Excellent analytical, problem-solving, and organizational skills.


• Strong communication skills and attention to detail.

Preferred Qualifications:


• Knowledge of digital marketing metrics and their financial implications.


• Certification in e-commerce or finance-related tools is a plus.

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