Senior Product Manager

Would you like to work in a dynamic environment and be a part of a team where learning and growth is a constant endeavour? We are the Windows Servicing and Delivery (WSD) organization with a core mission of accelerating innovation & building trust for the billions of customers we keep protected and productive. We deliver seamless and timely update experience for our customers in the existing and future versions of Windows across consumer, enterprise and Microsoft Cloud segments.

We are the Customer Focused Engineering (CFE) team in Windows Servicing and Delivery (WSD) organization. We deliver updates to every Windows-based device in the world to protect users and enable them to be productive.  While security remains our primary focus, we also empower our commercial and enterprise customers by enabling new device support, addressing reliability and resolving blocking issues. Our work is critical for the Windows family of devices. We are an agile team and ship twice every month, impacting over a billion Windows devices in the ecosystem.  

We are looking for highly motivated Senior Product Manager responsible for designing and building the WSD upgrade experiences.  As a Product Manager, you will be responsible for building world-class services and experiences to enable updates and feature deliveries to our Windows operating system. You will work closely with cross-functional teams (both here in India and Redmond) to drive successful planning, development, and deployment of the capabilities in your areas.  

• Develop and execute a comprehensive product strategy and roadmap for your areas, aligned with the overall org vision and goals. 
• Lead the design, implementation and modernization of the Windows experience
• Investigate and build deep insights on customer scenarios using telemetry/data, customer feedback, anecdotal evidence, and market perceptions.
• Engage with Leadership, partners and other teams to drive clarity on strategic initiatives.
• Drive solid delivery strategy, feature specs, and planning rigor while partnering closely with internal stakeholders to crisply define, prioritize end to end scenarios and requirements.
• Prioritize, manage, and coordinate the work of a team of engineers to deliver features and fixes on regular cadence and track progress against common goals.
• Work in close co-ordination with Leadership to align on shared goals and define, measure and report on success metrics.
• Manage schedules, risks, and issues with effective communication to the team, senior management, and partners.
• Continuously assess user feedback, market trends, and technological advancements to ensure our products and services remain competitive and exceed user expectations. 
• Provide subject matter expertise with exceptional depth of knowledge for the areas of ownership and integrated partner services. 

Required Qualifications:

• Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development
  • OR equivalent experience.
• Solid collaboration, execution, and judgement skills to prioritize and drive work across multiple teams and in multiple development cycles.
• Great design and problem-solving skills, with a strong bias for simplification and automation.
• Technical acumen and ability to dive deep to understand technical capabilities, assess dependencies, as part of architecting a solution.
• Experience in using data, experimentation, KPIs, and Key Results, to measure results and make informed business and product decisions.
• Passion for customers and partner experience, with ability to balance their needs with business priorities.
• Proven ability to derive clarity from ambiguity, and direct teams to deliver effective solutions.
• Effective leadership and high integrity in applying a growth mindset to learn from experience, and build trust within your team and with external partners.
• Great communications skills, both verbal and written.

Preferred Qualifications:

• Bachelor's Degree AND 10+ years experience in product/service/project/program management or software development
  • OR equivalent experience.
• Strategic thinking to break down a vision to concrete deliverables and milestones.
• Experience in building AI powered experiences
• Experience in dealing with cross geographical teams and stakeholders.
• Exceptional interpersonal skills, including teamwork, facilitation and negotiation.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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