Female Customer Service Representative
3 days ago
Job Title: Customer Service Representative (Female)
Location: FitClub, Gurgaon (Sushant Lok Phase 1 & Golf Course Road)
Industry: Fitness & Wellness
About FitClub
FitClub is one of Gurgaon's premium fitness destinations, offering world-class facilities, expert trainers, and a customer-focused experience. We are looking for a dynamic and customer-oriented female professional to join our front-line team.
Key Responsibilities
- Greet and welcome members and guests with professionalism and warmth.
- Handle member inquiries, concerns, and requests promptly and effectively.
- Assist with membership queries, renewals, and service-related information.
- Maintain accurate records of customer interactions and feedback.
- Ensure smooth coordination between members and internal teams (trainers, sales, and operations).
- Support in handling front desk operations, scheduling, and daily reporting.
- Uphold FitClub's service standards by creating a positive and engaging member experience.
Requirements
- Female candidates only.
- Graduate or pursuing graduation.
- 1–3 years of experience in customer service, hospitality, aviation, or a similar industry preferred.
- Strong communication and interpersonal skills.
- Presentable, confident, and customer-focused.
- Ability to multitask and handle responsibilities with efficiency.
Compensation
₹30,000 – ₹35,000 per month (depending on experience and skills).
Why Join FitClub?
- Be part of a growing premium fitness brand.
- Work in a professional and engaging environment.
- Opportunity for career growth within the fitness and wellness industry.
Contact Details
Email:
Job Type: Full-time
Pay: ₹10, ₹25,000.00 per month
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your current in hand salary?
Location:
- Gurugram, Haryana (Preferred)
Work Location: In person
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