Customer Service Representative
1 day ago
Company Description
Welcome to Plush Miles - EV Mobility Company, your premier choice for luxury and reliable transportation. We specialize in providing a first-class taxi experience with a fleet of high-end vehicles, professional chauffeurs, and exceptional service tailored to your needs. Our commitment to punctuality, comfort, and style ensures a seamless journey for your trips to airports, business meetings, or special events. With a focus on safety, cleanliness, and customer satisfaction, we set the standard for premium travel. Experience the difference with Plush Miles — where every ride is elevated.
Role Description
This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for handling customer inquiries, providing exceptional customer support, ensuring customer satisfaction, and enhancing the customer experience. Day-to-day tasks include responding to customer messages, resolving issues and complaints, and maintaining detailed records of customer interactions.
Qualifications
- Strong skills in Customer Service and Customer Support
- Experience in ensuring Customer Satisfaction and enhancing Customer Experience
- Excellent communication and interpersonal skills
- Ability to work independently in a remote environment
- High attention to detail and problem-solving skills
- Proficiency with customer service software and tools is a plus
- Previous experience in the transportation or luxury service industry is beneficial
- Bachelor's degree in a relevant field is advantageous
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