Customer Service Representative

1 day ago


Gurgaon, Haryana, India Plush Miles Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Welcome to Plush Miles - EV Mobility Company, your premier choice for luxury and reliable transportation. We specialize in providing a first-class taxi experience with a fleet of high-end vehicles, professional chauffeurs, and exceptional service tailored to your needs. Our commitment to punctuality, comfort, and style ensures a seamless journey for your trips to airports, business meetings, or special events. With a focus on safety, cleanliness, and customer satisfaction, we set the standard for premium travel. Experience the difference with Plush Miles — where every ride is elevated.

Role Description

This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for handling customer inquiries, providing exceptional customer support, ensuring customer satisfaction, and enhancing the customer experience. Day-to-day tasks include responding to customer messages, resolving issues and complaints, and maintaining detailed records of customer interactions.

Qualifications

  • Strong skills in Customer Service and Customer Support
  • Experience in ensuring Customer Satisfaction and enhancing Customer Experience
  • Excellent communication and interpersonal skills
  • Ability to work independently in a remote environment
  • High attention to detail and problem-solving skills
  • Proficiency with customer service software and tools is a plus
  • Previous experience in the transportation or luxury service industry is beneficial
  • Bachelor's degree in a relevant field is advantageous


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