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Tellecaller

2 weeks ago

Bengaluru, Karnataka, India Unacademy Full time ₹ 3,00,000 per year

Position:
Telecaller

Department:
Sales / Learner Support

Location:
Unacademy – Main Head Office

Job Type:
Internship (with PPO offer based on performance)

Stipend / Salary:
₹20,000 per month

Key Responsibilities

  • Make outbound calls to learners to explain Unacademy courses, subscription plans, and platform benefits.
  • Handle inbound calls and resolve queries related to classes, educators, or payments.
  • Assist learners in selecting the correct course and guide them through the enrollment process.
  • Update and maintain accurate learner information in the CRM.
  • Follow communication scripts and maintain professional behavior at all times.
  • Achieve daily/weekly call and conversion targets.
  • Coordinate with internal teams for escalations or support issues.

Required Skills

  • Strong verbal communication in English,Hindi,Telugu
  • Good listening skills and ability to convince learners.
  • Basic computer proficiency (CRM, MS Office, etc.).
  • Positive attitude and ability to handle objections.
  • Target-driven and eager to learn.

Qualifications

  • Minimum 12th pass; graduates preferred.
  • Prior experience in Telecalling, Sales, or EdTech support is an advantage.
  • Freshers with excellent communication skills can also apply.

Why Join Unacademy?

  • Work With India's Top EdTech Brand:
    Be part of a leading education platform impacting millions of students.
  • Career Advancement:
    Clear growth path from Telecaller → Senior Executive → Team Lead → Manager.
  • Skill Development:
    Receive regular training on communication, sales techniques, and product knowledge.
  • Great Work Culture:
    Supportive, youthful, and high-energy workplace at the main head office.
  • Attractive Incentives:
    Earn additional incentives based on performance and conversions.
  • Meaningful Impact:
    Help learners improve their education and achieve their goals.
  • Recognition & Benefits:
    Access to employee engagement programs, rewards, and learning opportunities.