Tellecaller

2 weeks ago

Bengaluru, India Unacademy Full time

Position: TelecallerDepartment: Sales / Learner SupportLocation: Unacademy – Main Head OfficeJob Type : Full timeSalary: ₹20,000 per monthKey ResponsibilitiesMake outbound calls to learners to explain Unacademy courses, subscription plans, and platform benefits.Handle inbound calls and resolve queries related to classes, educators, or payments.Assist learners in selecting the correct course and guide them through the enrollment process.Update and maintain accurate learner information in the CRM.Follow communication scripts and maintain professional behavior at all times.Achieve daily/weekly call and conversion targets.Coordinate with internal teams for escalations or support issues.Required SkillsStrong verbal communication in English,Hindi,TeluguGood listening skills and ability to convince learners.Basic computer proficiency (CRM, MS Office, etc.).Positive attitude and ability to handle objections.Target-driven and eager to learn.QualificationsMinimum 12th pass; graduates preferred.Prior experience in Telecalling, Sales, or EdTech support is an advantage.Freshers with excellent communication skills can also apply.Why Join Unacademy?Work With India’s Top EdTech Brand: Be part of a leading education platform impacting millions of students.Career Advancement: Clear growth path from Telecaller → Senior Executive → Team Lead → Manager.Skill Development: Receive regular training on communication, sales techniques, and product knowledge.Great Work Culture: Supportive, youthful, and high-energy workplace at the main head office.Attractive Incentives: Earn additional incentives based on performance and conversions.Meaningful Impact: Help learners improve their education and achieve their goals.Recognition & Benefits: Access to employee engagement programs, rewards, and learning opportunities.

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    5 days ago

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