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Banquet / Catering Sales & Operation manager

2 weeks ago


Kolkata, West Bengal, India Noah Healthcare Full time ₹ 4,50,000 - ₹ 6,00,000 per year

Date posted: August 26, 2025

Pay: ₹30, ₹50,000.00 per month

Job description:

Job Title: Banquet Sales & Operations Manager

Location: Ballygunj

Industry: FMCG

Job Summary:

We are looking for an experienced and dynamic Banquet Sales & Operations Manager with a strong background in FMCG sales and customer relationship management. The role involves driving banquet sales, ensuring smooth end-to-end operations of events, and maintaining high service standards to enhance Haldiram's brand reputation in the hospitality segment.

______________

Key Responsibilities:

Sales & Business Development:

  • Drive banquet sales by identifying and developing new corporate and individual clients.
  • Build long-term relationships with corporate houses, event planners, wedding organizers, and social groups.
  • Develop and execute sales strategies to achieve revenue targets.
  • Cross-sell banquet services along with Haldiram's packaged FMCG products where applicable.

Operations & Event Management:

  • Oversee the end-to-end execution of events including weddings, conferences, social gatherings, and corporate functions.
  • Coordinate with kitchen, service, housekeeping, and vendor teams to ensure seamless event delivery.
  • Manage banquet set-up, décor, and guest experience as per client requirements.
  • Ensure compliance with quality, hygiene, and safety standards.

Team Management & Coordination:

  • Lead and train banquet operations staff to deliver high-quality guest experiences.
  • Schedule manpower, assign tasks, and monitor performance.
  • Coordinate between sales, kitchen, and operations teams for smooth execution.

Financials & Reporting:

  • Prepare banquet sales forecasts, budgets, and MIS reports.
  • Negotiate contracts, finalize agreements, and ensure timely billing & collections.
  • Control operational costs without compromising service quality.

______________

Key Skills & Competencies:

  • Strong background in Sales / Business Development in FMCG or Hospitality.
  • Excellent communication, negotiation, and client relationship management skills.
  • Strong operational understanding of banquet/event management.
  • Ability to handle multiple events simultaneously under pressure.
  • Leadership and team management abilities.
  • Customer-centric approach with focus on service excellence.

______________

Qualifications & Experience:

  • Graduate / MBA in Sales, Marketing, or Hospitality Management.
  • 6–10 years of experience in FMCG sales, hospitality sales, or banquet/event management.
  • Prior experience in handling corporate clients, weddings, and large-scale banquets will be preferred.

Salary – As per industry norm

Job Type: Full-time

Pay: ₹30, ₹50,000.00 per month

Application Question(s):

  • Do you have any experience in Banquet sales & catering?
  • Current and expected ctc
  • Ballygunj location is ok ?

Work Location: In person