Business Support Associate

1 week ago

Chennai Hyderabad, India Dtcc Full time ₹ 4,50,000 - ₹ 7,50,000 per year

The Impact you will have in this role:

The Enterprise DevSecops (EDSO) team designs, builds, maintains, and supports software and platforms in service of IT Software Delivery, Operational and Resiliency Programs. The role of EDSO is to enable the broader organization to operate using DevSecOps and automation principles by providing a combination of platform, process, and culture direction.

The EDSO Product Management function Provides Strategic Planning, customer engagement and continuous improvement of tools, processes, and services to advance DSO capabilities. This role will focus on designing, building, maintenance, documentation and support of various DevSecOps platforms in EDSO for its customers.

The IT Business Management Associate will work with DevSecOps customer and product management teams and assist them in owning the product lifecycle from launch, entry into the service catalog, marketing, rollout and adoption, demand and roadmap planning, product updates, and work closely with the Engineering and Operational teams to ensure focus on product service quality. The Associate will also work with Product Owners, their squads and extended tribe members within the DSO agile model.

Your Responsibilities:

- Demonstrate problem solving, analytical and collaboration skills to design solutions with stakeholders and users to improve EDSO products /services.
- Demonstrate strong written communication skills through thorough identification and documentation of requirements and capabilities for existing EDSO products /services.
- Demonstrate keen attention to detail when evaluating impact analysis of a change to feature/ functionality of EDSO products /services.
- Leverage your understanding of EDSO products /services and agile practices to contribute to improving overall user experience.
- Be able to learn quickly and communicate or demonstrate feature / functionality changes in EDSO products / services.
- Collaborate closely with product owners, scrum masters, technical owners, and product stakeholders.
- Coordinate meetings, distribute meeting minutes, and follow up on action items. Learn to facilitate meetings.
- Assist in publishing the product / service roadmaps.
- Assist in producing documentation and actively promote understanding of the service capabilities.
- Assist in coordinate and prioritizing with platform owners on product release of new services.
- Assist in developing and leading metrics reports on usage of resources, service trends, capacity, etc.

**NOTEThe Primary Responsibilities of this role are not limited to the details

  • Talents Needed for Success:
  • 4 years direct experience in a similar role for developing and documenting enterprise business applications and/or in technology roles.
  • Direct experience with DevSecOps tooling.
  • Direct experience in a financial services environment.
  • Direct experience in technology-based services.
  • Experience working with project partners in an agile environment.
  • Self-starter, detail-oriented problem solver, highly structured, and well-organized.
  • Demonstrate understanding of project and product management processes and procedures. Able to acquire new knowledge quickly.
  • Ability to work in a fast-paced technical and collaborative environment.
  • Experience in writing and managing technical documentation.
  • Experience with Sharepoint system or related content management tools (i.e. Confluence).
  • Bachelor's degree or related experience
  • Actual salary is determined based on the role, location, individual experience, skills, and other considerations.

  • Customer Support Associate

    2 weeks ago

    Ambattur, Chennai, Tamil Nadu, India MoSahay Associate Full time

    We’re Hiring! | Trainee Associate (Voice Process - Non-Technical) Work Mode: Work From Home Process: Inbound Customer Support Shift: Rotational | Week Off: Rotational Eligibility: - Graduates or Undergraduates - Language: Tamil & English - Typing Speed: 25 WPM with 85% Accuracy Stipend (In-hand): *₹11,769 per month (NAPS/NATS* ) System...

  • Customer Support

    1 week ago

    Hyderabad, Telangana, India MoSahay Associate Full time

    Job description Role Customer Support/Merchant Support Associate. Industry Type - BPO. Employment Type-Full Time, Permanent. Education Qualification - Tech Mahindra Info City Gate no 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081. **Job Types**: Full-time, Permanent Pay: ₹22,000.00 -...

  • Business Support Associate

    2 days ago

    Chennai, Hyderabad, India Dtcc Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster...

  • Customer Support Associate

    3 days ago

    Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...

  • Business Support Associate

    2 weeks ago

    Chennai, India NTT Data Services Full time

    Understand, Gathering and Prepare the requirements for Business. - Works under supervision with internal and external teams to understand customer requirements - Ability to elaborate on the details of a project - Collaborate with Automation Engineers, Machine Learning Engineers, Data Analysts and Business Intelligence Analyst to execute deliverables. - Must...

  • Business Support Senior Associate

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Business Support Analyst At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both...

  • Business Support Associate

    2 weeks ago

    Hyderabad, Telangana, India Fresh Prints Full time

    **Executive Assistant - Anchor for a Startup Leader** **About Frontier**: At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies. **About the client**: Stage 2 Capital is...

  • Business Support Associate

    2 weeks ago

    Hyderabad, Telangana, India DTCC Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Description Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have...

  • Business Research Associate

    1 day ago

    Hyderabad, India AIG Business Solution Pvt. Ltd Full time

    Job Description: Business Research Associate Location: Sector 19, Dwarka, Delhi (On-site)Working Days: 6 days/weekTimings: 9:00 AM – 6:00 PMSalary Range: ₹40,000 – ₹50,000/monthEligibility: Graduates/MBA (any stream)Preferred Schooling: Kendriya Vidyalaya / Navodaya / RPVVExperience: 1–3 years in Banking, Finance, Accounting, Audit,...

  • Business Support Associate

    2 weeks ago

    Hyderabad, Telangana, India Solenis Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Solenis is a leading global producer of specialty chemicals, delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, our innovative portfolio includes advanced water treatment chemistries, process aids, functional additives,...