
NOC Engineer 2
3 days ago
Requires 3+ years in a NOC or network support environment, with relevant certifications.
Responsibilities
Level 2 NOC Engineer (Troubleshooting-Focused, Standard Hours)
The Level 2 NOC Engineer is responsible for advanced troubleshooting and resolution of complex network and infrastructure issues escalated from Level 1 support. This role does not include routine monitoring or first-response duties, but instead focuses on deep technical analysis, root cause identification, and collaboration with engineering teams and vendors to resolve persistent or high-impact incidents.
Skills & Experience:
- Strong experience in troubleshooting network devices (routers, switches, firewalls), server platforms, and enterprise Wi-Fi.
- Experience in MikroTik is a must.
- Proficiency with diagnostic tools.
- Solid understanding Cambium. Knowledge of Ruckus
- Excellent analytical and communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders.
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