NOC Engineer-L2

1 week ago

Mohali, Punjab, India Sphere Global Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Responsibilities

Level 2 NOC Engineer (Troubleshooting-Focused, Standard Hours)

The Level 2 NOC Engineer is responsible for advanced troubleshooting and resolution of complex network and infrastructure issues escalated from Level 1 support. This role does not include routine monitoring or first-response duties, but instead focuses on deep technical analysis, root cause identification, and collaboration with engineering teams and vendors to resolve persistent or high-impact incidents.

Skills & Experience:

  • Strong experience in troubleshooting network devices (routers, switches, firewalls), server platforms, and enterprise Wi-Fi.
  • Experience in MikroTik is a must.
  • Proficiency with diagnostic tools.
  • Solid understanding Cambium. Knowledge of Ruckus
  • Excellent analytical and communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders.
  • Requires 3+ years in a NOC or network support environment, with relevant certifications.

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