Senior Infrastructure Manager

EC-Council is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

Sr. Infra Manager & System Admin

Position Type: Full Time

Location: Mumbai Andheri or Goregaon

The System Administrator cum Sr. Infra Manager is responsible for overseeing and managing the organization's IT infrastructure, ensuring high availability, security, scalability, and cost efficiency. This role involves designing, implementing, and maintaining enterprise-wide IT systems, cloud environments, network infrastructure, cybersecurity frameworks, disaster recovery strategies, and IT automation processes.

The position requires proactive leadership in emerging technologies, IT service optimization, and operational excellence while driving innovation, system resilience, and process improvements. The individual will collaborate with cross-functional teams to ensure seamless IT operations, deliver best-in-class technology solutions, and build a high-performance IT team capable of handling dynamic business needs and technological advancements.

Key Responsibilities

The System Administrator cum Sr. Infra Manager will be responsible for driving IT infrastructure stability, security, and efficiency while ensuring continuous innovation and optimization. This role requires hands-on expertise in managing cloud environments, networks, cybersecurity frameworks, and IT automation.

Infrastructure C System Administration

• Design, deploy, and manage IT infrastructure, including Windows/Linux servers, storage, networks, and cloud environments (AWS, Azure, Kubernetes, Serverless Computing, Edge Computing).
• Ensure 99.999% uptime for mission-critical systems.
• Manage Active Directory (AD), DNS, DHCP, VPN, and endpoint security solutions.
• Windows Server Administration: Active Directory replication troubleshooting, Group Policy enforcement (GPO), and Windows Server migration.
• Data Center Operations: Maintain physical hardware, cooling, power management, and environmental monitoring.
• Software License C Compliance: Track license renewals and ensure legal compliance.
• IT Process Standardization C Automation: Implement automation of repetitive IT tasks using PowerShell, Bash, and ITSM tools, etc

Network C Firewall Security

• Configure, manage, and maintain network infrastructure, including routers, switches, VLANs, firewalls.
• Implement and maintain firewall security policies (WAF, IDS/IPS, Zero Trust Security Frameworks).
• Optimize network performance using advanced routing protocols (RIP, OSPF, IGRP, EIGRP).
• Manage secure remote access (VPN, load balancing, remote desktop security).

Cloud C Virtualization Management

• Administer AWS/Azure cloud infrastructure, optimizing cost, scalability, and security.
• Implement and manage virtualization platforms (VMware, Hyper-V, Docker, Kubernetes).
• Ensure clustered virtualization, live migration, and failover clustering for high availability.
• Maintain cloud-based backup C disaster recovery (DR) solutions.

Identity C Access Management (IAM)

• Oversee Active Directory (AD), LDAP authentication, role-based access control (RBAC).
• Enforce password policies, multi-factor authentication (MFA), and account security.
• Automate software distribution via Group Policy (GPO).
• Manage user migrations and access controls across cloud and on-prem environments.

IT Security Compliance

• Ensure 100% compliance with ISO 27001, ISMS, GDPR, and Zero Trust Security models.
• Conduct security audits, vulnerability assessments, and penetration testing.
• Implement endpoint security, data encryption, and email security policies.
• Collaborate with infosec teams for deploying cybersecurity frameworks.

Innovation C Emerging Technologies

• Evaluate and implement cutting-edge IT solutions, including:
• AI-driven automation for IT operations.
• Zero Trust Security Models to enhance cybersecurity.
• Cloud-native technologies (Kubernetes, Serverless, Edge Computing).
• Stay updated with emerging trends in cybersecurity, cloud computing, and automation.
• Pilot next-gen infrastructure projects to maintain competitive advantage.

Application Support, Middleware C Release Management

• Provide infrastructure support to the Application Release Team.
• Troubleshoot and resolve system-related issues affecting application deployment.
• Ensure system stability and performance tuning for .Net, Java, PHP-based applications.
• Manage C secure web servers (IIS, Apache, Tomcat, ) for application hosting.
• Ensure middleware stability C performance for application deployments.

Stakeholder C Customer Engagement

• Engage proactively with business leaders and stakeholders to align IT with business objectives.
• Collaborate with cross-functional teams to ensure IT solutions meet business requirements.
• Establish structured feedback mechanisms for continuous IT service improvements.
• Conduct regular IT performance reviews to ensure alignment with customer expectations.

IT Support, End-User Training C Helpdesk Coordination

• Oversee Level 2 C Level 3 IT support, ensuring quick resolution of issues.
• Ensure 100% SLA compliance for IT ticket resolution.
• Conduct end-user training on IT best practices C cybersecurity awareness.
• Implement and maintain enterprise-wide IT policies.

Disaster Recovery (DR) C Business Continuity Planning (BCP)

• Design and regularly test DR plans to ensure rapid recovery from outages.
• Ensure cloud failover mechanisms are tested and operational.
• Conduct Business Impact Analysis (BIA) and IT risk assessments.
• Perform quarterly DR drills to validate backup and recovery effectiveness.

Sustainability C Cost-Effectiveness

• Implement Green IT practices, optimizing energy consumption and cloud resource utilization.
• Adopt sustainability-focused technologies such as energy-efficient data centers.
• Optimize IT expenditure through vendor negotiations C resource management.

Team Leadership C Capability Development

• Develop and mentor a high-performing IT team, ensuring continuous upskilling in emerging technologies.
• Establish structured training programs for IT staff, encouraging certifications and knowledge-sharing initiatives.
• Foster a culture of innovation and learning within the IT department.

Qualifications/Technical Skills

• Bachelor's degree.
• Certifications in AWS, Azure, ITIL, CISSP, or equivalent are preferred.
• 10+ years of experience in IT infrastructure management, networking, and cybersecurity.
• Expertise in Windows/Linux administration, Active Directory, DNS, DHCP, VPN, IAM.
• Strong knowledge of firewall security (WAF, IDS/IPS, Zero Trust Security).
• Hands-on experience in cloud computing (AWS, Azure, Kubernetes, Docker).
• Familiarity with ITSM, IT process automation (e.g. PowerShell, Bash, etc).
• Strong leadership, problem-solving, and communication skills.

Additional Information

We are an equal opportunity workplace and are an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status and we do not discriminate on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and are in need of a reasonable accommodation to complete the process, please contact us and let us know how we may assist you.

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