Principal Infrastructure Operations

Overview:

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit

Nomura Services India, (Powai) supports Nomura's businesses around the world. Powai' s world class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support have played a key role in facilitating Nomura's global operations and are an integral part of Nomura's global expansion plans. The Powai operation is a critical part of the platform to support the growth of Nomura's global business.

Responsibilities

This role offers the opportunity to shape the SRE function within CTO and be founder members of the Group SRE team. The successful candidate will work with a small number of SREs in the platform engineering and operations teams as well as wider infrastructure teams for both public cloud and on-premises platforms. They will also play a significant role in setting the direction for automation and operations engineering across the organisation.

• Help define, drive and implement the SRE strategy
• Promote an "Automate-first" culture in operating services, through the reduction of toil
• Develop methodologies and strategies for identification of toil-heavy and inefficient processes, and for the automation and elimination of toil, delay and redundancy in such processes.
• Assist in developing engineering and operational service metrics with actionable plans to improve operational efficiency, enhance service quality/SLA, and optimize delivery
• Working with all parties, develop and implement SLOs for critical services
• Define monitoring strategy with Engineering and implement appropriate capabilities
• Design and implement reliability improvements
• Conduct capacity planning
• Perform chaos engineering exercises
• Lead architectural reviews for reliability
• Drive continuous improvement from incidents
• Contribute to the Test and Deployment processes, ensuring that they are as reliable and automated as possible

Skills and qualifications

• A bachelor's degree or higher in computer science, information systems, or a related field, or equivalent work experience
• Hands on SRE Practitioner with 5+ years working experience in SRE role.
• Practical experience defining and implementing Service Level Objectives, and operating to Error Budgets
• Have implemented and operated monitoring and observability technologies for a wide range of enterprise-grade Production systems.
• Experience in a corporate software development lifecycle methodology. Some experience implementing gitops a plus
• Demonstrates a strong understanding of how technical systems work and interact
• Strong analytical skills and a solid understanding of all critical Production Support processes
• 2+ years of experience with one/more public/private cloud platforms (e.g. AWS, Azure etc.).

Knowledge Required

• Comprehensive understanding of SRE principles and ability to evangelise
• Working knowledge of modern observability tooling, including OpenTelemetry, Prometheus, Grafana, and associated projects
• Experience of Infrastructure as Code (IaC) principles and design
• Extensive knowledge of Configuration Management Solutions such as Ansible, Chef or Puppet

Equal Opportunity Employer:

Nomura is an equal opportunities employer. We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, career's responsibilities, sexual orientation, gender identity, race, color, national or ethnic origins, religious belief, disability or age. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people.