Dynamic inbound and outbound caller

2 weeks ago

Borivli, Maharashtra, India Phooldaan Full time ₹ 48,000 - ₹ 72,000 per year

An energetic, inbound/outbound caller. This role is ideal for a lively individual who enjoys a fast-paced environment and connecting with a wide variety of people.

Job Title: Dynamic Inbound/Outbound Caller

Job Summary

Are you a natural communicator with a passion for helping people and a talent for making a great first impression? We're looking for an energetic and upbeat Inbound/Outbound Caller to be the voice of our company. You'll be the first point of contact for our customers and the proactive force behind our outreach efforts. If you thrive on variety, love to talk to people, and have a positive attitude that's contagious, this is the perfect role for you. Candidate must be from BoravaliBoravali, Mumbai.

Key Responsibilities

* Inbound Calls: Answer a high volume of incoming calls with a friendly and professional demeanor. Listen to customer needs, answer questions, provide information, and solve problems efficiently.

* Outbound Calls: Make proactive calls to follow up with customers, conduct surveys, schedule appointments, and provide product or service information.

* Customer Service: Build and maintain positive relationships with customers by providing excellent service and ensuring a seamless experience from start to finish.

* Documentation: Accurately log call information, including customer feedback, questions, and resolutions, into our CRM system.

* Team Collaboration: Work closely with other departments to resolve complex issues and improve overall customer satisfaction.

Qualifications & Skills

* Energetic & Positive Attitude: A genuine enthusiasm for connecting with people and a resilient, can-do spirit.

* Excellent Communication: Clear, articulate, and professional verbal communication skills. The ability to listen actively and speak persuasively is a must.

* Problem-Solving: The ability to think on your feet, assess situations quickly, and provide effective solutions.

* Tech-Savvy: Comfortable navigating various software, including CRM systems and Microsoft Office.

* Adaptability: The flexibility to handle both routine inquiries and unique customer challenges with ease.

* Experience: Previous experience in a call center, customer service, or a sales environment is a plus, but we're willing to train the right person with the right attitude.

Job Types: Full-time, Fresher

Pay: ₹6,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

  • Caller

    2 weeks ago

    Borivli, Maharashtra, India Finsparkk Management Consultant PVT. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Summary:We are looking for an enthusiastic Telecaller to contribute to generating sales/leads for the company. The role involves managing incoming and outgoing calls, understanding customer requirements, providing product/service information, and maintaining customer satisfaction while achieving targetsKey Responsibilities:Make outbound calls to...

  • Hiring For Inbound Customer Service

    2 weeks ago

    Borivli, Maharashtra, India Matrimony Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Hiring for English |Bengali | Oriya | Hindi Voice ProcessContact Person : Rasika HR Call & WhatsApp) | Mention Rasika - HR as Reference" in your resume while coming for Walk-in.Venue: ,1st Floor , B Wing, Kaledonia Building, Sahar Road, Andheri East, Mumbai . PIN Landmark: Opposite to D-MartNote: Strong Communication in English with regional LanguageRoles...

  • Deliver Inbound Operations Specialist

    2 weeks ago

    Borivli, Maharashtra, India Johnson & Johnson Innovative Medicine Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Deliver Inbound Operations Specialist

    4 days ago

    Borivli, Maharashtra, India Johnson & Johnson Innovative Medicine Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Business Development Specialist

    2 weeks ago

    Borivli, Maharashtra, India SmartMove2UK Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesInbound (B2C & Business Migration)Respond to web forms, calls, emails, WhatsApp, and social DMs within SLA; triage and qualify needs (e.g., Skilled Worker, Spouse/Family, ILR, Visit, Business routes).Run discovery calls using a structured script; set expectations, confirm eligibility checkpoints, and book paid/free consultations on the...

  • Customer Operations

    1 week ago

    Borivli, Maharashtra, India Ingram Micro Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description: Position Summary:Takes initial customer calls and answers general questions regarding company products and services. Refers callers to appropriate resources including inbound sales, billing, technical support, etc. Follows-up to customer inquiries regarding...

  • Presales Executive

    2 weeks ago

    Borivli, Maharashtra, India Care Plus Facility Private Limited Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Summary:We are looking for a dynamic Pre-Sales Executive to manage client inquiries, generate leads, and support the sales team in converting prospects for real estate projects.Key Responsibilities:Handle inbound/outbound calls and client queries.Generate and qualify leads through telecalling and follow-ups.Share project details and schedule site...

  • Insight Sales

    6 days ago

    Borivli, Maharashtra, India Kids-e-dental Llp Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Lead Management & ConversionHandle inbound inquiries and outbound calls for dental product sales.Maintain detailed records of interactions and pipeline stages in CRM (Zoho/HubSpot).Sales Operations 3 Client Relationship Management

  • Customer Service Executive

    2 weeks ago

    Borivli, Maharashtra, India Thinkapps Solutions Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Fresher can apply if interestedResponding to client inquiriesEmail ManagementInbound and Outbound callsClient feedback managementCoordinate with admin departmentShould be comfortable working on Sundays incase if there are any project's

  • Inside Sales

    2 weeks ago

    Borivli, Maharashtra, India Jobs for Humanity Full time ₹ 3,20,000 - ₹ 4,00,000

    Company Description Greetings from Saira JobsWe are currently recruiting for an 'Executive –Inside Sales' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications Job Description Looking for dynamic and persuasive Inside Sales Executives to join our Assisted Buying Team. This role plays a crucial part in...