Reservation Executive – Flights
2 weeks ago
Salary - As per the market standards
Experience - 2 years to 3 years
Skills -
- 2–3 years of proven experience in reservations & ticketing with specialisation in FDs, MICE, and group bookings.
- Must have handled fixed departures and a minimum of 150+ pax group mov
We are looking for a highly skilled and versatile Reservation Executive (Flights) with strong expertise in group bookings, MICE operations, and fixed departures (FDs). The ideal candidate should have excellent airline connections, proven ability in handling high-volume pax movements, and hands-on knowledge of reservation systems such as Amadeus, Galileo, and Sabre.
This role demands someone who can negotiate, execute, and manage reservations end-to-end from FITs to FDs to large corporate groups.
Key Responsibilities
- Manage end-to-end reservations for flights (FITs, group bookings, series departures, and MICE events).
- Handle large-scale group bookings (150+ pax), including charter requests, seat blocks, and airline negotiations.
- Coordinate and execute Fixed Departure (FD) reservations with airlines, ensuring the best possible pricing and allocations.
- Negotiate contracts, fares, and allocations with airline partners for FDs, groups, and series departures.
- Manage booking modifications, cancellations, reissuance, and timely ticket issuance.
- Build and maintain strong relationships with airline sales teams, consolidators, and GDS partners.
- Monitor fare changes, airline policies, and schedules to optimise pricing and seat management.
- Maintain accurate data, PNRs, passenger manifests, and reports for management.
- Ensure compliance with travel policies, fare rules, and documentation requirements.
- Provide client support, troubleshooting, and smooth resolution for booking-related issues.
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