Mall Operations Manager
11 hours ago
- Operational Management:
* Oversee day-to-day operations of the mall to ensure smooth functioning.
* Manage and supervise mall maintenance, security, housekeeping, and other service operations.
* Ensure the mall adheres to health, safety, fire, and legal regulations.
* Coordinate with external vendors for maintenance, security, cleaning, and other services.
* Manage tenant relations, address tenant complaints, and ensure their needs are met & CAM
collection, etc.
* Conduct monthly feedback process from retailers and visitors.
* Monitoring credit control process on Rental, CAM & utility charges in coordination
with accounts team. Updating management on critical issues.
- Team Management:
* Lead and manage a team of operational staff, including security, maintenance, and housekeeping personnel.
* Conduct regular training and performance reviews to enhance team productivity.
* Schedule staff shifts and ensure adequate staffing levels at all times.
- Facility Management:
* Coordinate and monitor the repair and maintenance of mall facilities (e.g., elevators, escalators, lighting, HVAC systems).
* Ensure cleanliness and hygiene standards are maintained in all public areas.
* Ensure proper functioning of amenities such as restrooms, parking areas, and public spaces.
- Event Management:
* Execute mall events, promotions, and campaigns, etc.
* Coordinate with marketing teams to align events with promotional activities.
- MIS:
* Provide regular reports to upper management on operational performance, customer feedback, and tenant relations.
* Analyse foot traffic, sales, and other performance metrics to identify opportunities for improvement.
* Handling guest grievances / feedback through Helpdesk & feedback collection.
-
Salesperson Rangoli Mall store
1 week ago
Kolkata, West Bengal, India Iris Clothings Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per yearCompany DescriptionIris Clothings Limited is a fast-growing apparel company engaged in designing, manufacturing, branding, and selling kids' apparel and accessories in India under the brand name DOREME. We deliver a wide range of unique apparels for infants, toddlers, and junior boys and girls. Our commitment to quality and continuous innovation makes us...
-
Senior Manager
7 hours ago
Kolkata, West Bengal, India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRequisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...
-
Computer Operator
1 week ago
Kolkata, West Bengal, India Sharma computers Full time ₹ 7,500 - ₹ 11,000 per yearJob Vacancy: Urgent Hiring – Computer OperatorWe are urgently hiring a Computer Operator to join our team.The ideal candidate should have basic computer knowledge and the ability to handle day-to-day tasks efficiently.Responsibilities:Perform basic computer operations (MS Office, data entry, internet usage).Maintain records and update files.Assist with...
-
Regional Business Manager- EBO
2 weeks ago
Kolkata, West Bengal, India Uberlife Consulting Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJob Description: A leading fashion retail brand is seeking a seasoned professional to lead its Exclusive Brand Outlet (EBO) business across East India. The role involves driving revenue, expanding retail footprint, and ensuring operational excellence across West Bengal, Bihar, Jharkhand, Odisha, and the North Eastern states.Key Responsibilities:Drive...
-
Kolkata, West Bengal, India Legal operations Full time ₹ 12,00,000 - ₹ 24,00,000 per yearRequisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...
-
Project Consultant
8 hours ago
Kolkata, West Bengal, India Legal operations Full time ₹ 26,00,000 - ₹ 28,50,000 per yearRequisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...
-
Operations Manager
2 days ago
Kolkata, West Bengal, India Spencer's Retail Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout the CompanySpencer's is committed to providing exceptional service and quality products across its various retail formats. Our mission is to create a customer-centric shopping experience while fostering a culture of inclusivity and teamwork.About the RoleManager – Operations will oversee and execute operational procedures and initiatives across...
-
Operations Manager
2 weeks ago
Kolkata, West Bengal, India CogentHubCX Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Summary:We are seeking a highly driven and experienced Operations Manager to oversee day-to-day activities in our BPO operations. The ideal candidate will bring leadership, efficiency, and a results-oriented mindset to ensure service delivery, team performance, and client satisfaction. This role is critical for meeting SLA targets, managing team leads,...
-
Operations Manager
2 weeks ago
Kolkata, West Bengal, India Miakee Full time ₹ 9,00,000 - ₹ 12,00,000 per yearMiakeeis seeking a detail-oriented and proactiveOperations Managerto join our team inKolkata.This is an on-site role that requires strong organizational skills, hands-on marketplace management experience, and a creative approach to customer engagement. The ideal candidate will play a critical role in ensuring smooth backend operations, managing customer...
-
Operations Manager
7 hours ago
Kolkata, West Bengal, India Turiyam Consultancy Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAn Operations Manager oversees daily BPO operations, focusing on efficiency, team performance, budget management, and client satisfaction by ensuring smooth service delivery and service level agreements (SLAs) are met