Associate - Market Research (Community Support)
1 day ago
See all the jobs at Srijan Technologies PVT LTD here:
Associate - Market Research (Community Support)Location: Gurugram, Haryana, India
Employment Type: Full-time | Partially remote
Apply by: No close date
Market Research Community Support Associate
Responsibilities:As a Market Research Community Support Associate, you will play a critical role in supporting our Qualitative market research team. Your primary responsibilities will include:
Recollective Expertise:- Setting up and configuring communities on the Recollective platform.
- Programming/configuring various research activities and surveys.
- Quality assurance (QA) of activities, serving as the first pass.
- Uploading respondents and managing invitations and reminders.
- Fielding questions from project teams and clients.
- Serving as a point of contact for site support, addressing respondent needs for platform access and general inquiries.
- Compiling and presenting progress reports for short-term projects.
- Conducting Recollective platform checks, particularly segment mapping.
- Programming activities within the ICMIB platform.
- Quality assurance (QA) of activities, serving as the first pass.
- Formatting data exports when part of client deliverables.
- Creating filters and crosstabs for in-depth analysis.
- Undertaking community administrative tasks, including incentive payment management and coordinating monthly prize draws.
- Managing the community Gmail inbox and responding to inquiries.
- Posting Monday Musings to engage the community.
- Conducting Long-Term Community Recruitment Refreshes as needed.
- Program checking via a Decipher link.
- Moderating and monitoring the Welcome Room, identifying and flagging cheaters and uncooperative respondents.
- Familiarity with market research community platforms, particularly Recollective and ICMIB are a plus, but not required and will be trained.
- Previous market research experience is also a plus, but not required.
- Exceptional organizational and multitasking skills.
- Attention to detail, especially for programming activities, QA and data formatting.
- Strong communication and interpersonal skills for team interaction.
- Ability to work collaboratively in a fast-paced, dynamic, global environment.
- Enthusiasm for delivering meaningful insights through market research.
This role offers a unique opportunity to work on accounts for exciting clients, with passionate team members across a diverse set of research projects. The Market Research Community Support Specialist is a key driver of the technical and operational aspects of both our long-term market research communities as well as our short-term communities, sometimes referred to as diaries or blogging studies, ensuring that day-to-day management as well as the research activities run smoothly and effectively.
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Gurgaon, Haryana, India Srijan Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAssociate - Market Research (Community Support) Location: Gurugram,Haryana,India Job Title: Market Research Community Support Associate Responsibilities: As a Market Research Community Support Associate, you will play a critical role in supporting our Qualitative market research team. Your primary responsibilities will include: ...
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Gurgaon, Haryana, India Srijan Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Market Research Community Support AssociateResponsibilities:As a Market Research Community Support Associate, you will play a critical role in supporting our Qualitative market research team. Your primary responsibilities will include:Recollective Expertise:Setting up and configuring communities on the Recollective platform.Programming/configuring...
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