Front Office Associate

9 hours ago

Valsad, India Woods Hospitality, Valsad Full time

Job Title: Front Office Executive

Job Location: Valsad Gujarat

Salary: 12000 TO 15000

Job Description:As a Front Desk Executive, you will be the first point of contact for clients and visitors, providing exceptional customer service and support. You will be responsible for greeting clients, answering phone calls, managing appointments, handling administrative tasks, and ensuring that the front office runs smoothly. Your role is critical in delivering a positive guest experience and maintaining a professional and organized environment.

Key Responsibilities:
• Greet and welcome guests in a friendly and professional manner.

  • Answer and direct incoming phone calls, emails, and inquiries.

  • Manage appointments, reservations, and schedules for staff or services.

  • Perform general administrative tasks such as filing, data entry, and maintaining office records.

  • Assist with check-ins and check-outs, ensuring a smooth experience for guests or clients.
    • Handle billing and payment processing.

  • Ensure the front desk area is tidy, organized, and stocked with necessary supplies.
    • Provide clients with information about services, products, or company policies.

  • Address client concerns and resolve issues in a timely and professional manner.
    • Support other departments as needed with administrative tasks.

Qualifications:
• Proven experience as a Front Desk Executive, Receptionist, or similar role.
• Applicant from Hospitality background will be preferred.

  • Excellent communication and interpersonal skills.

  • Strong organizational skills and attention to detail.

  • Proficient in Microsoft Office Suite and other office management software.

  • Ability to multitask and prioritize in a fast-paced environment.

  • Professional appearance and demeanor.

  • Ability to handle confidential information with discretion.

  • High school diploma or equivalent (Bachelor's degree preferred).

What We Offer:

  • Competitive salary.

  • Opportunities for career advancement and development.

  • Positive and supportive work environment.

  • Employee benefits .
    • Food + Accommodation

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Valsad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Hotel management: 1 year (Preferred)
  • IDS: 1 year (Preferred)
  • Management: 1 year (Preferred)
  • Hotel experience: 1 year (Preferred)

Language:

  • English (Preferred)

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