Tele Caller Executive

3 days ago

Ulsoor, Karnataka, India b7026eb5-a237-49cf-96f6-f47899d98441 Full time ₹ 4,43,686 - ₹ 6,00,000 per year

A Telecaller Executive is responsible for making outbound calls or handling inbound inquiries to promote products/services, generate leads, provide customer support, and maintain strong customer relationships. The role involves effective communication, problem-solving, and maintaining accurate call records.

Key Responsibilities

  • Make outbound calls to prospective customers to introduce and promote products or services.
  • Handle inbound calls and respond to customer queries in a timely and professional manner.
  • Generate leads, follow up on potential customers, and maintain a healthy sales pipeline.
  • Understand customer needs and provide appropriate solutions or information.
  • Maintain and update customer databases with accurate call details and status.
  • Meet daily/weekly/monthly call targets and conversion goals.
  • Resolve customer complaints and escalate issues when required.
  • Provide feedback to the team on customer needs, market trends, and process improvements.
  • Ensure compliance with company policies, quality standards, and scripts.

Required Skills & Qualifications

  • Excellent verbal communication and interpersonal skills.
  • Strong listening and problem-solving abilities.
  • Ability to handle rejection and remain positive.
  • Basic computer knowledge (MS Office, CRM tools).
  • Good command of English and/or regional languages.
  • Prior experience in telecalling, customer service, or sales is an advantage.
  • Ability to work in a fast-paced and target-driven environment.

Work Environment

  • Work from office
  • Monday to Friday 10:30AM to 7:30PM
  • Saturday : 10:30 AM to 3:30 PM

.

Job Type: Full-time

Pay: ₹10, ₹36,800.34 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

Expected Start Date: 08/12/2025

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