Customer Support Executive
4 days ago
**caniddate should speak languages malayalam,hindi,english.**:
- **Handle a large volume of inbound and outbound calls in a timely manner**:
- **Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary**:
- **Identify customer needs, research issues, resolve complaints, and provide solutions**:
- **Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team**:
- **Recommend improvements for systems and processes to boost organizational efficiency**
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Ulsoor, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- malayalam (preferred)
- English (preferred)
**Speak with the employer**
+91 9538000595
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