Project Coordinator

RVS iGlobal is currently looking for a Project Coordinator for managing overall operations of the organization and is responsible for the effective and successful management of labour, productivity, quality control, and safety measures as established and set for the Operations and other Departments. The experienced Project Coordinator will ensure safe and efficient operations within the organization.

Position: Project Coordinator

Industry Type: IT Services & Consulting

Employment Type: Full Time

Role Category: Business Support

Job Location: Jammu (On Site)

Education: UG: Bachelor's Degree or higher

The Project Coordinator is instrumental in the delivery of customer projects and subsequent onboarding to RVS's customer managed services.

Job Purpose: The Project Coordinator will be responsible for defining and completing actions that ensure the successful delivery[1] of multiple projects across customers sites and geographies, through strong and effective organisation, procurement and relationship management.

The role holder will be responsible for ensuring on-time in-full project delivery and onboarding to achieve a state of "Done-done" through their planning and actions, with the project being handed to the Service Desk and triggering Billing in recognition of this milestone. The individual will therefore play a critical role in delivering high project revenue growth for the company.

Requirements

Key accountabilities and decision ownership:

· In collaboration with Project Managers, On-Time, In-Full Delivery of all projects to scope and budget, achieving customer approval and on-time billing: get it "Done-done"

· Work with Project Managers to define and then complete all actions required to deliver projects and achieve customer acceptance, including:

o Planning what tasks need to be completed, by when

o Project budgets and budget management – ensuring the right costs are allocated to the right customer-project accounts

o Procurement – raising & issuing POs and ensuring delivery of goods / services / software; approving POs and resolving invoice-PO exceptions

o Booking in with 3rd party suppliers for the on-time provision of goods / services / software / connectivity etc.

§ Ensuring all components required for a project are available and in the right location when needed (physical & virtual)

o Prioritising and scheduling by value as the over-riding principle

o Using and updating Kanban Queues as required

· Input to project management documents as required – e.g. Gantt charts, Project Definition or Initiation documents / SOWs, RAID logs, etc. (tbd)

· Proactively identify and report on risks and issues at project level - analyse, propose and complete appropriate mitigation actions

· Develop strong colleague and 3rd party supplier relationships - ensure proactive communications with integrity to facilitate progress and manage necessary input and action

· Participate in the completion of Post-Implementation-Reviews for larger projects and / or "lessons learned" as part of a philosophy of Kaizen (continuous improvement), learning and growth

Contribute to a high-performance team culture within the Projects function, and company more generally, to deliver the right solutions for our customers, leading to growth, retention and reputation

Skills, know-how and experience:

Must have:

· Outstanding organisational skills; highly disciplined and motivated in the management of self and others to organise, pursue and complete all actions necessary to deliver a project to plan

· Highly attentive to detail – understands the importance of accuracy and completeness

· A "completer-finisher" – gets things done

· Proactive and pre-emptive communicator

· Outstanding interpersonal skills; able to work with a culturally diverse colleague and client base and to build and maintain strong, trust-based relationships

· Foundational level understanding of project management and IT projects a significant advantage

Foundational level skills in the use of accounting systems – NetSuite knowledge a particular advantage

Technical / professional qualifications:

· HND or similar in Project Management an advantage (Prince2, PMI, PMP)

· HND or similar in accounting an advantage

· Foundation qualifications in a continuous improvement methodology & practice – Lean, Six Sigma, Kaizen, Agile Development or similar an advantage

Role-specific Behaviours:

· Rigorous attention to accuracy, detail, controls and process

· Self-starter with initiative, drive and energy

· Focus on delivery – "gets things done" / results oriented

· Able to build cross business contacts and relationships

· Team player

· Drive for success / continuous improvement

· Process thinker

· Able to work diplomatically and respectfully across cultures

Resilient in the face of pressure and adversity

Key performance indicators:

• On-Time, In-Full Delivery of projects to scope and budget
  
• % of projects achieving customer approval and on-time in-full billing
  
• Project backlog (# days; value (£))
  
• RAG status of programme
  
• Financial status of programme
  

Programme reporting - completion, transparency and accuracy

Competencies and Behaviours

Colleagues at RVS should be:

· Customer Focused: Recognise that service to our customers is at the heart of everything we do

· Action Oriented: Take the right actions and hold themselves to account for doing so

· Trustworthy: Able to gain the confidence and trust of others easily, demonstrating this through honouring their commitments

· Innovative: Able to spot opportunities to do things better, with a proactive approach to continuous improvement

· Collaborative and collegiate: Build and maintain strong working relationships with colleagues to deliver for our customers.

Benefits

• Annual Bonus

• Provident Fund

• Performance bonuses

• Employee's State Insurance Corporation

• Medical Insurance

• Night Allowances

• Pick and Drop facilities (Only for Female Staff)

• Day outs for Staff

• Team Parties

• Maternity/ Paternity leaves

• Retirement Benefits

• National and International tour packages after successful completion of service as per company policies

• Paid Time Off

• Flexible work schedules and workplace perks like on-site snacks

• Flexible working

---