Student Success/Learner Success

7 days ago

HSR Layout Bengaluru Karnataka, India fa5ba51b-5a4b-4ef6-8815-d5e1544da9b4 Full time ₹ 30,00,000 - ₹ 37,00,000 per year

We are hiring Simplilearn

Designation: Student Success/Learner Success (US Shift)

CTC: ₹3.7 LPA (90% fixed + 10% variable)

Immediate joiners preferred – connect at

or send your CV to

Position Overview:

This is a start-up-style customer success/service role where responsibilities may shift as we adapt to what works best for our learners. The Learner Success Manager will play a key role in supporting learners through live classes, 1:1 support, small group orientation sessions, and ongoing communication through Slack, phone calls, email, or video meetings.

Key Responsibilities:

  • Conduct live classes and facilitate workshops through platform/technical support, time management, and learner check-ins through multiple communication outlets (individual and small group).

  • Offer empathetic and motivational support in both live sessions and support tickets.

  • Provide at least 20–25 hours of direct live learner interaction weekly. This would include, but not be limited to, hosting live classes, 1:1 interactions, check-ins, escalations, and live troubleshooting support.

  • Adapt to evolving responsibilities as we refine what drives learner success.

  • Facilitate onboarding, orientation, communication timelines, and guidance through learning resources.

  • Track learner progress and report feedback.

  • Help build a learner community and engagement through group sessions and events, as well as community channels, while adapting to the company/team's standard operating procedures.

  • Collaborate with internal teams to improve learner experience based on feedback.

Launch Your Career with Simplilearn We're hiring for an entry-level role perfect for recent graduates or freshers with internship experience.

Your future starts here—don't miss out

Job Types: Full-time, Permanent

Pay: Up to ₹370,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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