Sr. Manager Business Development(AAP)

2 days ago

Surat, Gujarat, India maxlifeins Full time

Senior BDM



Job Description

Job Title



Senior Manager – AAP



Location



Multiple



Department



Agency



Function



Agency Enablement AAP



Reporting to



Zone Head - AAP



Band



4A



Channel Summary

The agency channel refers to a distribution method where insurance products are sold through agents. These agents act as intermediaries between the insurance company and customers, facilitating the sale of policies, providing customer support, and offering advisory services. This initiative is expected to improve customer experience especially in markets where customers prefer human interaction. It also supports customer in


  2. Resolving policy service need
  3. Renewal collection to resolve policy holder's service needs, Cross sale opportunity


Job Summary:

  • Track competition regularly at regional level on various measures such as new strategies, new compensation models etc. with particular reference to AAP model developed by the competitors


Key Responsibilities/ Key Deliverables:

  • Exceed target on new Agency Associates in their respective patch
  • Enhance quantity and quality recruitment by Agency Associates
  • Emphasis on quality recruitment through one-on-one session.
  • Create mutual support platform to enable easier recruitment for Agency Associates
  • Enhance AFYP & Number of cases by Agency Associates
  • Responsible for training, developing & execution of AAP business
  • Increase retention of agents, Agency Associates to increase agent satisfaction
  • Ensure compliance with various IRDA guidelines.
  • Timely contract of agency associates within regulatory guidelines.
  •  Monitoring IRDA guidelines impacting AAP channel at regional level


Measures of Success:

  • Add-on of AFYP & number of cases
  • Add-on of number of new agency associates
  • Case Rate & Case Size
  • Agent satisfaction survey
  • Accuracy and timeliness of information
  • AAP is within limits of IRDA jurisdiction
  • URN to Code efficiency while utilizing all the sources

Key Relationships (Internal / External):

  • HO co-ordination


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