Guest Service Associate

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

ob Summary:The Guest Service Associate – F&B Service is responsible for providing exceptional dining experiences to guests by delivering attentive, courteous, and efficient service. This role ensures guest satisfaction through timely order taking, food and beverage delivery, and maintaining a clean and welcoming environment.Key Responsibilities:Greet...

Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationCourtyard by Marriott Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until...

Assist with daily guest interactions and front desk & night audit tasksSupport check-ins, check-outs, and guest inquiriesCoordinate with housekeeping for room readinessMonitor cleanliness, linen, and amenity stock levels Required Candidate profileLooking for someone who wants a career in hospitality, communicates well, stays calm under pressure, and is...

Handles guest service tasks at hotelHandles reception and admin tasksSupervise and assist room division & laundry departmentsTele-calling tasksAssist manager in day to day operations and salesAssist manager in doing in-house sales and marketing Required Candidate profileSmart & well groomedAttention to detailEnglish language skill required, Hindi & Tamil...

Welcome and assist guests during check-in, stay, and check-out with professionalism and warmth.Act as the main point of contact for guest requests, complaints, and special requirements.Ensure smooth coordination with front office, housekeeping, and other departments to meet guest expectations.Collect guest feedback and reviews during and after their stay (in...

Greet customers and hand out menus.Take meal and beverage orders from customers and place these orders in the kitchen.Make menu recommendations and inform patrons of any specials.Deliver meals and beverages to tables when they have been prepared.Check that customers are satisfied with their meal.Prepare the bill for tables when requested.Cash up bills and...

To take orders and place the orders at the kitchen once the captain is through with his jobTo serve guests efficiently and achieve guest straight from the heart.To establish a warm relationship with the guest to be able to serve them better and to understand their preferences and requirementsTo serve food to the guest which is visually appealing and of the...

Job Position: Guest Relation Executive (GRE)Department: OperationsLocation: cochinPOSITION SUMMARY :A Guest Relation Executive (GRE) is responsible for ensuring guest comfort during service, and also serving the guests in a courteous, professional, attentive manner and well respect.ACADEMIC & PROFESSIONAL QUALIFICATIONS :Higher secondary + 1 Year Diploma in...

Additional InformationJob Number Job CategoryEngineering & FacilitiesLocationKochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform...