Urgent hiring For Email Process @Chandivali Location
13 hours ago
We are hiring for non-voice process.
Designation: Associate Customer Support
Process: Cibil (NonVoice- Email process)
Shift Timing:Girls: 8AM - 8PM (any 10hrs) Boys: 8 AM-11PM (Any 10hrs)
Qualification: Graduate / Postgraduate
Experience: Minimum 1 year of relevant experience in the BFSI industry or minimum 2 years of relevant experience in BPO Industry
Skills Required:
- Strong verbal and written communication skills in English and Hindi
- Good typing speed with accuracy
- Strong interpersonal and customer handling skills
- Ability to manage queries and resolve issues effectively
Roles & Responsibilities:
- Resolve banking-related issues and queries over email
- Manage customer emails with a focus on exceptional service and timely query resolution
- Actively respond to customer needs, concerns, and feedback appropriately
- Accurately document customer interactions and update records in the system
Salary:12 months: 3,00,000 (23,000 in-hand)25 months: 3,29,000 (25,000 in-hand)37 months: 3,59,000 (27,000 in-hand)
Interested can call or MSG ON THIS NUMBER Pooja HR)
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