Email process

2 days ago

Navi Mumbai, Maharashtra, India WNS Holdings Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Hiring at WNS

Hiring Alert | Immediate Requirement - Customer Support Representative (Email Process) for an International Airlines.

Walk-in drive on 30th-31st Oct Wednesday from 12pm-3pm at WNS, Gate 4 Plant 11 , Vikhroli west , Mumbai

We are looking for freshers as well as experienced candidates with Excellent English Communication & Email drafting skills.

Role: Email Process Associate

Location: Vikhroli West Mumbai (Work from Office)

Shift: Rotational shifts with 1 rotational week off

Pick up & Drop facilities provided

Key Responsibilities:

Draft professional emails to resolve customer queries and complaints.

Deliver exceptional customer service while handling sensitive issues.

Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills:

Graduate Freshers or experienced in customer service email process.

Excellent written and verbal communication skills.

Strong email drafting and comprehension abilities.

Customer-centric approach with problem-solving mindset.

To meet- HR Reeya Shere

Contact:

Email:

Please mention Reeya Shere as your reference.

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