
Customer Care Executive
2 weeks ago
Greeting from Hansa Direct
Urgent Hiring
We are seeking enthusiastic and customer-focused individuals to join our customer service team. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to resolve issues effectively and efficiently.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve product or service problems by clarifying issues and providing solutions
- Maintain customer records by updating account information
- Escalate unresolved issues to the appropriate departments
- Ensure customer satisfaction and provide professional support
Requirements:
- Previous customer service or call center experience preferred
- Excellent communication and problem-solving skills
- Ability to multitask and manage time effectively
- Basic computer and typing skills
- High school diploma or equivalent (associate's or bachelor's degree is a plus)
Qualification: HSC /Graduate
Shift: Rotational shift/ rotational weekoff
Job Types: Full-time, Permanent
Pay: Up to ₹33,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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