Administration Assistant/Receptionist/Digital marketing

2 weeks ago


Kaloor Kochi Kerala, India xianinfotech Full time ₹ 96,000 - ₹ 2,16,000 per year

Role Overview:

We are seeking a highly versatile and proactive professional to manage administrative, reception, digital marketing, client servicing, and operational support for both Cosysta and Edxera. The ideal candidate should be multi-talented, organized, and comfortable handling diverse responsibilities across communication, operations, and marketing.

Key Responsibilities:

  • Administration & Reception Handling
  • Manage front-desk operations including calls, visitor management, and office coordination.
  • Provide administrative support across departments to ensure smooth operations.
  • Digital Marketing Support
  • Assist in executing digital marketing campaigns (social media, email, promotions).
  • Coordinate with marketing teams to track online engagement and lead generation.
  • Call Center & Client Communication
  • Handle inbound and outbound client calls with professionalism.
  • Act as a communication bridge between clients, developers, and internal teams.
  • Follow up on project progress, updates, and deliverables.
  • Operations & Progress Monitoring
  • Track and report the progress of ongoing works/projects under Cosysta.
  • Ensure timely updates are shared with management and clients.
  • Financial Coordination
  • Collect payments and funds from clients for Cosysta and Edxera.
  • Maintain proper records of transactions and report to management.

Skills & Competencies:

  • Strong communication and interpersonal skills.
  • Digital marketing knowledge (social media, SEO basics, content support).
  • Call center/customer service experience.
  • Multitasking and time management.
  • Financial coordination and basic accounting knowledge.
  • Proficiency in MS Office, CRM tools, and digital platforms.

Ideal Candidate:

A multi-talented professional who can manage diverse roles efficiently, adapt quickly, and contribute to both organizational growth and client satisfaction.

Job Type: Full-time

Pay: ₹8, ₹18,000.00 per month

Education:

  • Diploma (Preferred)

Experience:

  • Call center: 1 year (Preferred)
  • Digital marketing: 1 year (Preferred)

Work Location: In person



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