Operations Manager

2 days ago


Nashik, Maharashtra, India Impact HR & KM Solutions Full time ₹ 15,00,000 - ₹ 42,00,000 per year

Key Responsibilities
Operational Management

  • Oversee daily operations to ensure productivity, efficiency, and timely task execution.
  • Develop, implement, and optimize operational policies, SOPs, and workflows.
  • Coordinate with internal departments (HR, Sales, Accounts, Production, Procurement).
  • Monitor and improve operational KPIs, SLAs, and process performance.
  • Ensure timely resolution of operational issues, bottlenecks, and escalations.

Team Leadership People Management

  • Supervise, train, and mentor operations staff.
  • Allocate tasks, monitor performance, and ensure adherence to organizational standards.
  • Conduct regular team meetings, performance reviews, and skill-development plans.

Quality, Compliance Reporting

  • Ensure compliance with company policies, quality standards, and legal regulations.
  • Conduct periodic audits of operations, reporting gaps and implementing corrective actions.
  • Maintain accurate data, MIS reports, operational dashboards, and documentation.

Client Stakeholder Coordination

  • Act as a key point of contact for clients, vendors, and internal teams.
  • Handle client queries, service requests, and ensure high customer satisfaction.
  • Liaise with management to support strategic planning and new business initiatives.

Process Improvement Cost Efficiency

  • Identify areas for operational improvement, automation, and process redesign.
  • Work on cost reduction, productivity enhancement, and efficiency optimization.
  • Support digital transformation and ERP/CRM implementation where required.

Qualifications Experience

  • Bachelors or Masters Degree in Business Administration, Operations, Management, Engineering, or related field.
  • 310 years of experience in operations, administration, or process management.
  • Experience in manufacturing, service industry, logistics, retail, or corporate operations preferred.

Required Skills

  • Strong leadership and team management abilities.
  • Excellent communication, coordination, and interpersonal skills.
  • Proficient in MS Office (Excel, Word, PowerPoint) and ERP/CRM systems.
  • Analytical mindset with strong problem-solving skills.
  • Ability to handle pressure, multitask, and meet deadlines.

Compensation

  • Salary: As per industry standards (Based on experience qualifications)

This job is provided by



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