Configuration Specialist

3 days ago

Bengaluru, Karnataka, India capillary technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

US

Bengaluru

Job Description

As Configuration Specialist-1 will Engage with strategic projects to ensure Configuration Management and deliver required functionality within project timelines. Client facing role that involves relationship management, brand management and escalation handling skills. Job responsibilities include but are not limited to:

Key Responsibilities:

  • Loyalty Program Configurations: Lead and manage configurations related to points programs, tiered programs, loyalty programs, and partnered programs, ensuring they meet client specifications.
  • BRD Analysis: Expertly analyze and interpret Business Requirements Documents (BRDS) to ensure all configurations align with business and client needs.
  • Requirement Gathering & Communication: Collaborate closely with project managers and clients to gather and clarify detalled requirements for configuration tasks, providing guidance and recommendations.
  • Testing and Quality Assurance: Lead and oversee the testing and validation of configurations, ensuring accuracy, functionality, and compliance with best practices before the go-live phase.
  • API: Understand wrapping complex APIs into internal products, ensuring seamless functionality and support for various configurations.
  • Go-Live Leadership: Manage the entire configuration process, including troubleshooting and final implementation, ensuring a smooth transition to the go-live phase.
  • Process Improvement: Identify opportunities for process optimization, automation, and enhancement of configuration practices, contributing to the development of best practices.
  • Mentorship & Leadership: Provide mentorship and guidance to junior configuration specialists, fostering their professional development and ensuring high-quality work output.
  • Documentation & Reporting: Maintain comprehensive documentation of configurations and provide detailed reports to stakeholders, ensuring transparency and accountability.

Job Requirement

  • Extensive experience in managing complex configurations for internal products, including points programs, tiered programs, loyalty programs, and partnered program setups.
  • Basic understanding of API concepts,
  • Strong experience with Business Requirements Documents (BRDs) and the ability to translate complex business needs into detailed technical requirements.
  • Exceptional communication skills, with the ability to liaise effectively with project managers, clients, and other stakeholders.
  • Demonstrated problem-solving abilities and attention to detail, with a focus on delivering high-quality configurations.
  • Proven leadership and mentoring skills, with experience guiding junior team members.
  • Expertise in testing, validation, and managing the go-live process for complex configurations.

  • Implementation & Configuration Specialist

    3 days ago

    Bengaluru, Karnataka, India Radancy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OverviewAs an Implementation & Configuration Specialist (ICS), you will be responsible for all technical configuration tasks that support the implementation of Radancys digital solutions. This role is designed to centralize and streamline configuration activities, allowing Digital Project Managers to focus on core project management duties. The ideal ICS is...

  • Implementation & Configuration Specialist

    5 days ago

    Bengaluru, Karnataka, India Radancy Full time ₹ 12,00,000 - ₹ 15,00,000 per year

    OverviewAs an Implementation & Configuration Specialist (ICS), you will be responsible for all technical configuration tasks that support the implementation of Radancy's digital solutions. This role is designed to centralize and streamline configuration activities, allowing Digital Project Managers to focus on core project management duties. The ideal ICS is...

  • Configuration Specialist

    1 day ago

    Bengaluru, Karnataka, India Zendesk Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionLocation:BangaloreDescriptionOur Managed Services team supports customers with subscription services on an ongoing basis, helping them to adopt, expand, optimize and maintain their use of Zendesk products as their own businesses grow and evolve. We function as an extension of their teams, consulting on design and configuration best practices,...

  • Servicenow HRSD Configurator

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Your role SN platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, ReportingAbility to lead analysis, design work to provide solutions to business problemsAbility to present the...

  • Servicenow HRSD Configurator

    6 days ago

    Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Your roleSN platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, ReportingAbility to lead analysis, design work to provide solutions to business problemsAbility to present the...

  • Configuration Specialist

    3 days ago

    Bengaluru, Karnataka, India Sprinklr Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and...

  • Desktop Configuration Engineer

    3 days ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Job Summary: A desktop configuration specialist who engineers, processes, and maintains the services required to build, maintain, and support Windows and MacOS devices, through both legacy and cloud based methods. Analytical/Decision Making Responsibilities:- Ability to identify potential points of failure, pain...

  • CMDB Specialist

    1 week ago

    Bengaluru, Karnataka, India SWITS DIGITAL Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: CMDB SpecialistLocation:BangaloreExperience:4 – 7 YearsJob SummaryWe are seeking an experiencedCMDB Specialistto design, implement, and maintain theServiceNow Configuration Management Database (CMDB). The role involves ensuring data integrity, building automation through discovery and integrations, and aligning CMDB data with ITSM, ITOM, SAM,...

  • Desktop Configuration Lead Engineer

    3 days ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Locations : Bangalore/Kochi/Pune/Kolkata Job Summary: A desktop configuration specialist who engineers, processes, and maintains the services required to build, maintain, and support Windows and MacOS devices, through both legacy and cloud based methods. Analytical/Decision Making Responsibilities:- Ability to identify potential points of failure, pain...

  • Manager, R&D System Configuration Planisware

    2 weeks ago

    Bengaluru, Karnataka, India Astellas Pharma Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Purpose And ScopeThe Manager, R&D System Configuration Planisware supports Astellas' implementation of Planisware (Helix) which is being actively used by R&D personnel supporting important and/or compliance relevant processes as well as smaller configuration (L1) and data structure updates in the context of expected evolution of business needs, to keep the...