Global HR Director

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Our BCG Vantage HR team has an opportunity for an experienced HR business partner to help drive and deliver the people strategy for BCG Vantage. BCG Vantage is made up of ~1400 employees, more than 80% of which are billable, client and case-team-facing researchers and topic/sector experts. The role of the Business Partner will be to support the strategic objectives for a subset of BCG Vantage teams, starting with Content Management, Survey Operations, and Management & Operations. As a strategic business partner to leadership, you will bring deep People Team and business context expertise that connects all aspects of the people agenda to business strategy.

Reporting to the HR Senior Director for BCG Vantage, this highly dynamic and relationship-oriented role has the following primary focuses:

• Shaping and implementing the people strategy: Partnering with senior leadership (predominantly Executive & Senior Directors in the business and senior People Leadership Team) to interpret how the people strategy is most effectively applied, nuancing as appropriate. Leading the execution of the people strategy to ultimately improve the service experience for the function's internal clients, increase efficiency, drive greater agility & speed for future growth, and deliver greater resilience of core business activities.
• Strategic Partnering: Working closely with business leaders to develop and implement talent strategies that closely support business objectives, leveraging analytics to drive decision-making. Acting as a thought leader with senior level presence to lead and advise on leadership and transformational changes.
• Advising on Organizational Design and Change: Providing counsel to leaders on the features of an optimal org design to deliver their goals and considerations relating to location, seniority, job design, spans, layers, controls, etc. Guiding leadership on how to transition from the current org design to the proposed version in a way that is compliant with the spirit and letter of labor law and BCG policy, including equal opportunity best practice. Providing input to the planning of organizational change plans.
• Leading Talent Management & Development: Designing and operationalizing innovative programs that drive talent development and deployment. Collaborating with senior leaders (and their leadership teams) to provide and communicate a framework of effective development opportunities and compelling career path options. Contributing to the performance and talent review cycles and supporting leaders with succession planning, with a focus on how we develop and support the senior leaders.
• Advising on Resource Planning: Partnering with leaders to define their annual resource plan within the BCG Vantage growth parameters and location strategy, optimizing levers to grow the business and operational efficiency while managing risk. Monitoring the resource plan execution and managing the associated governance.

Additionally, You Will

• Provide thought partnership and guidance for leaders on organizational design, location decisions, career pathing and capability-building, in line with the people strategy.
• Take an active role in driving and supporting projects and initiatives relative to transformational changes.
• Oversee the annual performance development, talent management and compensation review cycles, with support from HR Delivery teams and People Team CoEs.
• Undertake the interpretation and communication of employee engagement survey outcomes and contribution to the creation of related action plans.
• Act as a catalyst for change; guiding and influencing organizational design, development and change management solutions. Leads the implementation of organizational change from a people perspective.
• Use analytics and trend analysis to help shape HR strategies to support business objectives.
• Develop robust talent management plans to attract, retain, develop and engage talent in critical roles and ensure strong succession plans.
• Partner with senior leadership to create a culture of positivity and innovation.
• Stay closely connected with recruiting teams to ensure that the resource plan is executed efficiently to equip the organization with first-class talent within the parameters.

What You'll Bring

Experience and background

• Bachelor's degree in business, Human Resources, Organization Development or other related field is required; professional qualification or advance degree preferred.
• A strong track record of success driving people strategy in a consensus-driven, intellectually intense, and matrix-structured environment.
• Experience in a global role, working with colleagues from different parts of the world, and demonstrating cultural sensitivity and an ability to develop relationships in a virtual context.
• Consulting experience in a people-focused business, success as a highly strategic HRBP, or other robust track record of business enablement via people strategy.
• Strong understanding of contemporary talent management practices.

Skills

• Strong interpersonal and relationship management skills. Effective at building trust and credibility with senior leaders and influencing in high stakes scenarios and driving high impact.
• Analytical skills with ability to use data to draw insights, form narratives, and to prioritize and influence decisions. Strong Excel skills required.
• Clear, persuasive communication and story lining skills, including engaging use of presentation and visualization tools.
• Structured thinking and the intellectual capability to translate ideas into a coherent proposal.
• Astute business acumen; able to quickly understand how a business works, its priorities, and ascertain how the people strategy supports it.
• Advanced slide-writing skills essential to lay out strategic initiatives in an innovative, compelling and highly polished manner.
• Consultative and change management skills, with strong conceptual thinking.
• Clear, concise verbal communication skills, with absolute fluency in English. Excellent presentation skills, both in person and in a virtual setting.
• Excellent interpersonal and stakeholder management skills, coupled with skills and drive to progress initiatives with minimal oversight.
• Ability to handle competing priorities with flexibility, whilst maintaining strategic alignment.
• Ability to lead projects in a timely manner while keeping stakeholders engaged and informed.
• Excellent coaching and facilitation skills, with experience of leading meetings and presenting to senior leadership.
• Understanding of contemporary talent management practices.
• Independently juggles multiple priorities to meet deadlines and resolves complex problems.
• A positive, pragmatic, and solution-oriented approach, with a high degree of professionalism.
• Ability to use experience and judgment to make decisions often based on partial information.
• Keen adopter of new technology.

Who You'll Work With

You will report to the Senior HR Director for BCG Vantage and partner with the broader Global Businesses and Functions People Team. You will collaborate closely with your counterparts in the HR Delivery, Operations CoE and Innovation, Change and Transformation teams. Your principal stakeholders will be Executive and Senior Directors in BCG Vantage, partnering with them to drive performance, deliver an outstanding employee experience for their teams, and to meet the organizational needs of this critical engine for BCG PAs.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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