AR Caller

3 days ago

Bengaluru Mumbai, India Black And White Business Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About Client

Hiring for One of the Top most Prestigious Multinational Corporations

Job Title : Senior Process Analyst / Health care

Qualification : Any Graduate

Experience : 4 to 8 years

Skills Required :

  • Good communication skills
  • Healthcare
  • AR Calling
  • Denial Management
  • Provider Side
  • RCM
  • Physician Billing / Ambulance Billing / Hospital Billing - Medical billing

Roles and Responsibilities :

1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support.

2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures.

3. Ensure end-to-end support of the policy lifecycle services.

4. Assume the role of Client Associate (~35 accounts) at the branch.

5. Conduct end-to-end renewal activities as a US Health Insurance domain expert.

6. Coordinate with internal operations teams to complete renewal activities on time.

7. Handle queries effectively to minimize rework at the service center.

8. Identify risks and issues and navigate them to successful resolution.

9. Maintain strong time management and organizational skills.

10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience.

11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies.

Location : Mumbai / Bangalore

CTC Range : Upto 10 LPA (lakh per annum)

Notice period : Immediate to 30 days

Shift Timings : US Shift

Mode of Interview : Virtual

Mode of Work : Hybrid

--

Thanks & Regards,

Chaitanya

HR Analyst

Black and White Business Solutions Pvt Ltd

Bangalore, Karnataka, INDIA.

Direct Number: | Whatsapp :

|

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