Process Excellence Manager

4 days ago

Pune, Maharashtra, India Right Move Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Greetings for the day

As discussed, please see below the Job Description for one of my esteemed clients
.

  1. Job Type : Permanent
  2. Job Location : Pune
  3. Experience : 8+ Years
  4. CTC : 25LPA
  5. Work Mode : Work from office

  6. Shifts : Day Shift

  7. Process Improvement/Optimisation:

o Evaluate existing processes to identify inefficiencies and bottlenecks using methodologies such as Lean, Six Sigma, Kaizen, or similar to streamline operations and reduce waste.

o Develop process maps, workflows, and documentation to standardize best practices. Use statistical tools to identify trends and areas for improvement o Conduct root cause analysis and provide recommendations for continuous improvement.

o Collaborate with cross-functional teams to drive process changes and ensure consistency across departments. Facilitate process reviews and workshops with teams to brainstorm and implement innovative solutions for performance enhancement.

o Drive action plans closures to address systemic problems and prevent recurrence basis data analysis / root cause analysis.

  1. Project Management:

o Drive cross-functional projects, ensuring on-time and on-budget delivery.

o Develop project plans, including scope, timelines, and resource allocation. o Coordinate and communicate with stakeholders to ensure alignment on project objectives and deliverables

o Work with stakeholders to mitigate project risks, removing obstacles that may hinder progress.

o Track and report on project performance using key metrics and ensure all projects align with the organization's strategic goals.

  1. Stakeholder Collaboration:

o Work closely in a PMO environment with business leaders, service delivery teams, and other stakeholders to ensure alignment between quality standards, performance goals, and customer expectations.

o Collaborate with cross-functional teams to design and implement initiatives that improve quality and performance across the organization.

o Regular governance meetings with Key stakeholders on the Projects being managed directly by the teams

  1. Change Management:

o Facilitate change management efforts related to process improvements and new project implementations.

o Manage the Change Request processes at our organisation level.

o Work with teams to ensure smooth transitions during process changes and minimize disruptions.

o Provide training and support to ensure teams are well-equipped to adopt new processes and technologies.

o Effectively manage project scope changes, obtaining necessary approvals and communicating updates to the team

  1. Training and Development:

o Provide training and coaching to business teams on process excellence concepts

o Ensure that all employees are equipped with the necessary tools, knowledge, and skills to deliver high-quality services and meet performance objectives.

If you find this interesting and in line with your career aspirations,
kindly revert to this email with your confirmation & updated CV.

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