Process Excellence Manager
5 days ago
Greetings for the day
As discussed, please see below the Job Description for one of my esteemed clients
.
- Job Type : Permanent
- Job Location : Pune
- Experience : 8+ Years
- CTC : 25LPA
- Work Mode : Work from office
Shifts : Day Shift
Process Improvement/Optimisation:
o Evaluate existing processes to identify inefficiencies and bottlenecks using methodologies such as Lean, Six Sigma, Kaizen, or similar to streamline operations and reduce waste.
o Develop process maps, workflows, and documentation to standardize best practices. Use statistical tools to identify trends and areas for improvement o Conduct root cause analysis and provide recommendations for continuous improvement.
o Collaborate with cross-functional teams to drive process changes and ensure consistency across departments. Facilitate process reviews and workshops with teams to brainstorm and implement innovative solutions for performance enhancement.
o Drive action plans closures to address systemic problems and prevent recurrence basis data analysis / root cause analysis.
- Project Management:
o Drive cross-functional projects, ensuring on-time and on-budget delivery.
o Develop project plans, including scope, timelines, and resource allocation. o Coordinate and communicate with stakeholders to ensure alignment on project objectives and deliverables
o Work with stakeholders to mitigate project risks, removing obstacles that may hinder progress.
o Track and report on project performance using key metrics and ensure all projects align with the organization's strategic goals.
- Stakeholder Collaboration:
o Work closely in a PMO environment with business leaders, service delivery teams, and other stakeholders to ensure alignment between quality standards, performance goals, and customer expectations.
o Collaborate with cross-functional teams to design and implement initiatives that improve quality and performance across the organization.
o Regular governance meetings with Key stakeholders on the Projects being managed directly by the teams
- Change Management:
o Facilitate change management efforts related to process improvements and new project implementations.
o Manage the Change Request processes at our organisation level.
o Work with teams to ensure smooth transitions during process changes and minimize disruptions.
o Provide training and support to ensure teams are well-equipped to adopt new processes and technologies.
o Effectively manage project scope changes, obtaining necessary approvals and communicating updates to the team
- Training and Development:
o Provide training and coaching to business teams on process excellence concepts
o Ensure that all employees are equipped with the necessary tools, knowledge, and skills to deliver high-quality services and meet performance objectives.
If you find this interesting and in line with your career aspirations,
kindly revert to this email with your confirmation & updated CV.
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