Customer Service Representative

1 day ago

Delhi, Delhi, India weldots Full time ₹ 1,32,000 - ₹ 2,16,000 per year

Job Description

Job Title: Calling Executive - Cart Recovery & Customer Support

Location: Netaji Subhash Place

About Us:

Weldots is a fast-growing eCommerce company focused on delivering exceptional customer experiences. We are seeking a motivated and customer-oriented Calling Executive to help recover abandoned carts by engaging with customers, addressing their queries, and guiding them to complete their purchases.

Key Responsibilities:

* Make outbound calls to customers who have abandoned their carts.

* Understand customer concerns and answer product or order-related queries.

* Persuade customers to complete their purchase by explaining offers, discounts, or product benefits.

* Document customer feedback and share insights with the operations and marketing teams.

* Maintain records of calls, follow-ups, and conversions.

* Ensure a positive and helpful customer experience during every interaction.

Qualifications & Skills:

* 0-2 years of experience in telecalling, telesales, or customer service (freshers can apply).

* Excellent communication skills (English & Hindi preferred).

* Customer-centric approach with good listening skills.

* Persuasive and empathetic with the ability to handle objections confidently.

* Basic computer knowledge for updating records.

Job Type: Full-time

Pay: ₹11, ₹18,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India beBeeCommunication Part time ₹ 12,00,000 - ₹ 18,00,000

    Customer Service Representative RoleThis is an excellent opportunity to work from home as a customer service representative, engaging with customers to provide exceptional service and resolve their queries.As a customer service representative, you will be responsible for delivering outstanding customer experiences through phone calls and resolving customer...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 20,00,000

    Job Title: Customer Service Representative About the Role:We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional...

  • Customer Service Representative

    1 day ago

    Delhi, Delhi, India GURUSOUL REALTY PRIVATE LIMITED Full time ₹ 1,100 - ₹ 1,73,790 per year

    We are seeking a Customer Service Representative (CSR) to join our team. The CSR will act as the first point of contact for customers, handling inquiries, resolving complaints, and providing information about our products and services.Job Types: Full-time, FresherPay: ₹11, ₹17,379.34 per monthBenefits:Health insuranceLanguage:Hindi (Required)Work...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India beBeeCustomer Full time ₹ 31,50,000 - ₹ 42,00,000

    About the Role:\We are seeking a skilled Customer Service Representative to handle customer inquiries and provide information about our services.\\Key Responsibilities:\\Respond to customer inquiries via phone or email.\Provide product and service information to customers.\Manage customer interactions and record requests in software systems.\Continued...

  • Call Center Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India MAICAT Healthcare Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Call Center Customer Service Representative located in South Delhi, India. The Call Center Customer Service Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and...

  • Senior Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India Anand Prakash Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join Anand Prakash DesignWe are a luxury lifestyle and stationery brand known for handcrafted, timeless design since 2003. Our work culture is rooted in creativity, elegance, and attention to detail—and our customer experience reflects the same. We're hiring a Senior Customer Service Representative to be the first point of contact for our discerning...

  • Coffee Service Representative

    2 weeks ago

    Delhi, Delhi, India beBeeRepresentative Full time ₹ 12,00,000 - ₹ 24,00,000

    Job Title: Coffee Service RepresentativeA coffee service representative is responsible for greeting customers and providing drink menus.The ideal candidate will have previous work experience as a server or barista, and hands-on experience with brewing equipment and ordering information systems.Familiarity with cash handling procedures and basic math skills...

  • Customer Service Advocate

    2 weeks ago

    Delhi, Delhi, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 4,50,000

    Customer Service Representative RoleThis is a full-time on-site customer-facing position for a Call Center Customer Service Representative. The role involves handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.Responsibilities:Respond to customer queries and provide product and service...

  • Customer Support Representative

    2 weeks ago

    Delhi, Delhi, India Verify App Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionVerify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions.Role DescriptionThis is a full-time on-site role for a...

  • Customer Support Representative

    2 weeks ago

    Delhi, Delhi, India Verify App Full time

    Company Description Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions. Role Description This is a full-time on-site role for...