Application Support Engineer

5 days ago

Hyderabad, Telangana, India Sutherland Global Services Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Application Support Engineer

Company Description

About Sutherland:

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description
  • Administer and maintain Oracle WebLogic Server (11g and 12c), including server configurations, deployments, and health monitoring.
  • Create, configure, and manage JMS queues and topics; resolve issues related to stuck messages or delivery failures.
  • Troubleshoot application and infrastructure issues related to WebLogic and JMS components.
  • Support application deployments through Kubernetes (EKS) clusters, ensuring smooth rollout and rollback procedures.
  • Work with Jenkins for building and deploying applications using Docker images.
  • Maintain and optimize CI/CD pipelines; support feature flag deployments using Unleash.
  • Perform application performance monitoring using Dynatrace; take proactive action on performance alerts.
  • Analyze logs and system behavior using the ELK Stack (Elasticsearch, Logstash, Kibana).
  • Provide operational support within an AWS cloud environment, including deployment and basic troubleshooting of cloud-native applications.
  • Use Linux and Solaris for application-level troubleshooting and basic OS operations.
  • Handle JIRA tickets for incidents, tasks, and change requests in line with SLA expectations.

Participate in 24/7 monitoring and support for critical applications and systems, including on-call rotations.

Qualifications
  • 3+ years of hands-on experience with Oracle WebLogic Server (11g/12c).
  • Strong understanding of JMS concepts, including queue/topic creation and message flow troubleshooting.
  • Experience with Kubernetes (preferably Amazon EKS) for application deployment and management.
  • Familiarity with Jenkins, Docker, and deployment automation.
  • Good knowledge of CI/CD pipelines, including feature flag tools like Unleash.
  • Proficiency in monitoring tools like Dynatrace and log analysis using ELK Stack.
  • Working experience with AWS services, particularly in application hosting and support.
  • Strong troubleshooting skills for WebLogic, JMS, and containerized applications.
  • Working knowledge of Linux and Solaris, with command-line proficiency.
  • Experience with JIRA or similar ticketing tools.
  • Comfortable with 24/7 production support, including handling critical incidents and root cause analysis.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Experience LevelMid Level

  • Application Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India Apple Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Imagine what you could do here. At Apple, we believe new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just create products - they create the kind of wonder that's revolutionised entire...

  • Application Support Engineer

    7 days ago

    Hyderabad, Telangana, India GrowthAXL Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job SummaryWe are seeking a proactive and detail-oriented Application Support Engineer toprovide critical support across our operational systems, including ServiceNow FSM,custom-built applications, Trident Care Online, and DDF platforms. The idealcandidate will play a vital role in ensuring application stability, resolving issues, andproviding stellar user...

  • Application Support Engineer

    1 week ago

    Hyderabad, Telangana, India Decisions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results,...

  • Application Support Engineer

    7 days ago

    Hyderabad, Telangana, India Healthfirst Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role:Application Support Engineer (Java&AWS)Total experience Req: 4-8 Years onlyNote: Require Java experience with AWS knowledge and should have strong communication skills, .Location: Hyderabad (Preferring localities)Notice Period: Immediate to 10 days only.Interested please reach me out Company Description:Healthfirst Technologies is a pioneering product...

  • Application Support Engineer

    7 days ago

    Hyderabad, Telangana, India CorroHealth Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Application/Technical Support EngineerExperience:3-7 yearsLocation: Hyderabad | Chennai | CoimbatoreImmediate Joiners onlyJob RequirementsVery strong customer service and communication skillsExperience in providing advanced technical support in a customer facing role.Strong troubleshooting skills and in-depth knowledge of Microsoft technologiesExperience...

  • Application Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India, Telangana Coforge Full time

    Role: Application Support EngineerKey Skills: Data Application Support, SQL & ETLExperience: 7 - 10 yearsLocation: HyderabadWe at Coforge are hiring Application Support Engineers with the following skillset:7+ years of experience in Application Maintenance & Support, with a focus on data-driven systems.Experience of managing Cloud Data based applications...

  • Senior Application Support Engineer

    7 days ago

    Hyderabad, Telangana, India Cubic Corporation Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Business Unit:Cubic Transportation SystemsCompany Details:As part of the Global Operations Systems Team, reporting to the IT Systems Team Leader, you will be a key liaison, working closely with colleagues and customers to ensure in-house or deployed systems and devices are kept current and functional. You will assist in implementing strategies for Central...

  • L3 Application Support Engineer

    5 days ago

    Hyderabad, Telangana, India Healthfirst Technologies Full time

    Role: L3Application Support Engineer (Java, AWS)Total experience Req: 4-8 Years onlyNote: Require hands on Java coding experience with AWS knowledge and should have strong communication skills, .Location: Hyderabad (Preferring localities)Notice Period: Immediate to 10 days only.Interested please reach me out Company Description:Healthfirst Technologies is a...

  • Application Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India, Telangana Coforge Full time

    8+ years of experience in application maintenance and support, with a focus on data-driven systems.Experience of managing Cloud Data based applications (preferably Snowflake, Matillion or other ETL tools) especially from Support & Maintenance perspective. Experience with ITSM tools (e.g., ServiceNow, Jira) for tracking Service Requests and enhancements....

  • L3 Application Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India Healthfirst Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role:Application Support Engineer (Java, AWS)Total experience Req: 4-8 Years onlyNote: Require hands onJava codingexperience withAWSknowledge and should have strong communication skills, .Location: Hyderabad (Preferring localities)Notice Period: Immediate to 10 days only.Interested please reach me out Company Description:Healthfirst Technologies is a...