
Manager - Site Reliability
1 week ago
Job Title : Site Reliability Engineering (SRE) Manager
Location : Hyderabad
Employment Type : Full-Time
Work Model : 3 Days from office (Hybrid)
Summary :
Experience Required :
Technical Knowledge and Skills :
Mandatory :
- Cloud : Advanced GCP administration
- CI/CD : Jenkins, Argo CD, GitHub Actions
- Incident Management : Full lifecycle, tools like OpsGenie
Nice to Have :
- Strong scripting skills (Python, Bash)
- Big Query /Dataflow exposure for telemetry
Scope :
- Standardize practices for reliability, alerting, and response
- Engage with Engineering and Product leaders
Roles and Responsibilities :
- Develop and institutionalize incident response frameworks, including escalation policies, on-call scheduling, service ownership mapping, and RCA process governance.
- Lead technical reviews for infrastructure reliability design, high-availability architectures, and resiliency patterns across distributed cloud services
- Champion observability and monitoring culture by standardizing tooling, alert definitions, dashboard templates, and telemetry data schemas across all product teams.
- Drive continuous improvement through operational maturity assessments, toil elimination initiatives, and SRE OKRs aligned with product objectives.
- Collaborate with cloud engineering and platform teams to introduce self-healing systems, capacity-aware autoscaling, and latency-optimized service mesh patterns.
- Act as the principal escalation point for reliability-related concerns and ensure incident retrospectives lead to measurable improvements in uptime and MTTR.
- Own runbook standardization, capacity planning, failure mode analysis, and production readiness reviews for new feature launches.
- Mentor and develop a high-performing SRE team, fostering a proactive ownership culture, encouraging cross-functional knowledge sharing, and establishing technical career pathways.
- Collaborate with leadership, delivery, and customer stakeholders to define reliability goals, track performance, and demonstrate ROI on SRE investments
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