Site Reliability Engineer

15 hours ago

Hyderabad, Telangana, India SMARTWORK IT SERVICES Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Description :

Role : Site Reliability Engineer (SRE).

Location : Hyderabad.

Experience : 10 to 15 Years.

Job Summary :

The Site Reliability Engineer (SRE) will play a critical role in ensuring the reliability, scalability, and performance of Citizens Banks enterprise systems and cloud environments.

The ideal candidate brings deep technical expertise across multi-cloud platforms, automation, observability, and incident management driving reliability engineering practices and operational excellence in a complex financial services environment.

Key Responsibilities :


- Manage and support cloud-based solutions across AWS, Azure, GCP, and other IaaS/PaaS/SaaS/CDN environments.

- Design, implement, and maintain reliable, scalable, and secure infrastructure, ensuring high availability and performance.

- Collaborate with DevOps and security teams to implement DevSecOps workflows using Git, Jenkins, Docker, Kubernetes (EKS/AKS).

- Automate infrastructure and configuration management using Terraform, Ansible, and scripting languages like Python, Bash, or PowerShell.

- Analyze traffic flows, system logs, and application events to troubleshoot issues and identify interdependencies across systems.

- Utilize monitoring and observability tools such as DataDog, Splunk, and CloudWatch for proactive system health management.

- Implement on-call support processes, develop and maintain runbook documentation, and work toward full automation of repetitive tasks.

- Collaborate with other SREs to build resilient systems and promote Site Reliability Engineering best practices across the enterprise.

- Handle critical application outages, perform root cause analysis, and drive incident resolution and preventive measures.

- Work within an Agile environment, partnering with cross-functional teams to continuously improve performance and reliability.

Technical Skills Required :

- Cloud Platforms : AWS, Azure, GCP.

- DevOps/DevSecOps Tools : Jenkins, Git, Docker, Kubernetes (EKS, AKS).

- Infrastructure as Code (IaC) : Terraform, Ansible.

- Monitoring & Logging : DataDog, Splunk, CloudWatch.

- Scripting : Python, Bash, PowerShell.

- Networking : TCP/IP, DNS, HTTP, Load Balancing, Routing.

- OS Environments : Linux, Windows Server.

- Familiarity with AMI builds, patching, and rehydration processes.

Core Competencies :
- Strong analytical and troubleshooting skills.

- Proven ability to drive incident response and post-incident reviews.

- Excellent communication and stakeholder management.

- Ability to collaborate in global, distributed teams.

- Focus on automation, resilience, and continuous improvement.

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