Center Manager

1 week ago

Koramangala, Karnataka, India Nukleus Office Solutions Pvt Ltd. Full time

Job Summary

The Center Manager will be responsible for the complete management of the coworking center, ensuring smooth operations, excellent customer service, strong client retention, and achievement of occupancy and revenue goals. The role demands leadership, ownership, and in-depth knowledge of coworking operations.

Key Responsibilities

1. Center Operations Management

  • Oversee day-to-day operations of the coworking center.
  • Ensure all facilities—meeting rooms, common areas, internet, housekeeping, and security—are functioning efficiently.
  • Conduct regular facility checks and manage vendor coordination.
  • Maintain center hygiene, safety standards, and compliance.

2. Client & Community Management

  • Serve as the main point of contact for members.
  • Address client requirements, feedback, and escalations promptly.
  • Build strong relationships to ensure client satisfaction and retention.
  • Organize community events, workshops, and networking activities.

3. Revenue & Occupancy Support

  • Assist sales team with walk-ins, tours, and onboarding of new clients.
  • Ensure target occupancy levels are achieved and maintained.
  • Promote and upsell meeting rooms, event spaces, and value-added services.
  • Maintain accurate billing records and ensure timely collections.

4. Team Leadership

  • Supervise front office executives, community managers, housekeeping, and support staff.
  • Train and guide team members for optimal service quality.
  • Monitor staff performance and manage duty schedules.

5. Administration & Reporting

  • Manage procurement, petty cash, and inventory of supplies.
  • Oversee agreement management, documentation, and compliance.
  • Prepare daily, weekly, and monthly reports on center performance.

Coordinate with accounts, sales, marketing, and senior management teams.

Job Type: Full-time

Pay: ₹50, ₹55,000.00 per month

Work Location: In person

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