Process Manager

2 weeks ago

Pune, Maharashtra, India SteepGraph Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Process Manager – Quality & Compliance

Location: Pune

Experience: 8+ years

Are you passionate about building high-impact processes that drive excellence and compliance? Join
SteepGraph
as our
Process Manager – Quality & Compliance
and play a key role in shaping our organizational standards and continuous improvement culture.


What You'll Do

Process Design & Governance

  • Identify and bridge process gaps across departments
  • Standardize and implement effective operational workflows
  • Define governance models and partner with teams for smooth execution

Quality Assurance & Audits

  • Conduct internal audits and compliance assessments
  • Investigate non-conformities, identify root causes, and recommend corrective actions
  • Ensure alignment with ISO, CMMI, and other regulatory frameworks

Continuous Improvement

  • Drive cross-functional process improvements and efficiency gains
  • Promote a lean, agile, and quality-focused work culture

Reporting & Metrics

  • Establish and monitor KPIs across departments
  • Share insights to improve overall performance and accountability

Process Automation

  • Collaborate with IT to digitalize key business processes
  • Define functional specs and validate system implementations

Training & Compliance

  • Deliver quality and compliance training across teams
  • Stay up to date on regulatory changes and maintain audit readiness


What You Bring

  • Bachelor's in Engineering/Technology/Business (Master's preferred)
  • 8+ years in process management and quality assurance
  • Deep understanding of ISO standards (esp. ISO 9001), CMMI, and audit methodology
  • Certifications like ISO Lead Auditor, Six Sigma (Green/Black Belt) preferred
  • Familiarity with digital tools (e.g., Jira, Confluence, Power BI)
  • Strong analytical, communication, and stakeholder management skills
  • Experience in IT Service company.

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