Senior Manager

2 weeks ago

Pune, Maharashtra, India Credence Resource Management Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Job Roles & Responsibilities :

  • Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives.
  • Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics.
  • Identify opportunities for ongoing process improvements and drive team to implement such projects.
  • Responsible to design and facilitate Training Programs
  • Delivery of Batches in adherence to times lines
  • Conducting Training Needs Analysis
  • Training Metrics and Performance Dashboards
  • Content Development & Knowledge Management
  • Evaluate effectiveness of Training Intervention
  • Responsible to lead all the training improvement projects
  • Liaison with leadership team and other senior staff to address training needs
  • Planning and organizing continues improvement program for Existing employees
  • Conducting TTT programs for trainers & supervisors
  • Designing Leadership Training Courses
  • Work strategically with L&D team to identify and share best-in-class learning solutions
  • Maintain and enhance Training Policies and Procedures
  • Active participation in staff recruitment interviews, created domain hiring tests for new hires

Desired Skills :

  • 10+ years of RCM Domain experience
  • Extensive knowledge of RCM industry
  • Strong Leadership skills
  • Excellent written and verbal communication skills
  • Knowledge of process improvement programs like Six Sigma or Kaizen
  • Open to work in shift

Kindly Note: At Credence, we uphold the highest standards of integrity in our recruitment process. We do not charge any fees at any stage of the hiring process, and we strictly prohibit any third parties, vendors, or individuals from soliciting money in exchange for job opportunities at Credence.

If you are approached by anyone requesting payment or offering you a position at Credence in exchange for money, do not engage with them. Such actions are fraudulent and not authorized by Credence. Please report any such incidents immediately to our official HR team at

Your safety and trust are important to us. Thank you for helping us maintain a fair and transparent hiring environment.

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