Service and application engineer
8 hours ago
We are seeking a Service & Application Engineer to install, maintain, troubleshoot, and demonstrate ventilators and anesthesia workstations and other critical care products also. Act as the technical interface between customers and the company, ensuring excellent product application support and user experience.
Key Responsibilities:
· Install and configure ventilators and anesthesia workstations and other critical care products at customer sites.
· Conduct hands-on product demonstrations for clinicians and hospital staff.
· Provide in-depth training to end users, ensuring safe and effective use of equipment.
· Perform preventive and corrective maintenance as per company and manufacturer protocols.
· Diagnose and resolve technical issues quickly and professionally.
· Support sales team with technical presentations and product demonstrations.
· Maintain accurate service records, training documentation, and customer feedback reports.
· Keep up-to-date with the latest features and advancements in critical care equipment.
· Ensure compliance with safety, regulatory, and quality standards.
· Collaborate with the sales and R&D teams to support pre- and post-sales activities.
Requirements:
· Bachelor's degree/diploma in Engineering (Biomedical /Electronics/Electricals or related field).
· –5 year's Experience in the installation, servicing, and demonstration of critical care devices especially ventilators and anesthesia workstations.
· Strong problem-solving skills and customer-oriented approach.
· Willingness to travel frequently.
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