
Salesforce Marketing Cloud Architect
5 hours ago
Techila Global Services is a leading IT services and consulting company delivering innovative Salesforce solutions across industries. Were expanding our Salesforce consulting capabilities and looking for a Salesforce Architect / Team Lead (Marketing Cloud )who is not just a technical expert but also a strategic advisor. In this role, you will lead a high-performing team while being the go-to consultant for our clients. Youll work closely with stakeholders to shape business outcomes, proactively drive conversations, and ensure seamless delivery across Salesforce Marketing Cloud implementations.
This is a hands-on leadership role for someone whos equally comfortable in client meetings as they are reviewing code or marketing journeys.
Key Responsibilities:
Client Engagement & Consultation:
- Serve as the primary point of contact for clients across projects.
- Lead discovery sessions, gather business requirements, and challenge assumptions to recommend better solutions.
- Translate business needs into actionable Salesforce solutions and workstreams.
- Provide strategic guidance around Salesforce platform best practices and roadmap planning.
Team Leadership:
- Lead a cross-functional Salesforce team (admins, developers, marketers, analysts).
- Assign and manage tasks, ensuring timely delivery and quality control.
- Review outputs, provide constructive feedback, and ensure adherence to architecture principles.
- Mentor and upskill junior team members.
Solution Architecture & Delivery:
- Architect scalable and maintainable Salesforce Marketing Cloud solutions.
- Guide the technical design and configuration of campaigns, automations, journeys, custom objects, integrations, and flows.
- Roll up your sleeves when needed to troubleshoot, configure, or support delivery execution.
Project Management & Communication:
- Maintain clear, proactive communication with internal and client stakeholders.
- Provide regular updates on project status, risks, dependencies, and next steps.
- Ensure documentation is up-to-date and accessible across teams.
What We're Looking For:
- 7+ years of hands-on Salesforce experience with at least 3+ years in a lead/architect role.
- Deep expertise in Salesforce Marketing Cloud (Journey Builder, Automation Studio, Email Studio, AMPscript, APIs).
- Strong consulting mindset – ability to understand business problems, propose solutions, and push back when needed.
- Exceptional communication skills and stakeholder management capabilities.
- Comfortable working in fast-paced, agile environments.
- Salesforce certifications (especially Marketing Cloud Consultant and Application Architect) are a plus.
Why Join Techila Global Services?
- Work on strategic, high-impact Salesforce projects for leading brands.
- Collaborate with a passionate and skilled team that values both autonomy and support.
- Be more than a "ticket-taker" – become a trusted advisor to our clients.
- Opportunity to grow your leadership skills in a flat, transparent culture.
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