Sales Operations Specialist

ABOUT UA/UNIFORM ADVANTAGE BRANDS For over 35 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our strong Fashion Sales Job: Sales Operations Specialist at UA Brands in Pune, Maharashtra, India Job Details ABOUT UA/UNIFORM ADVANTAGE BRANDS

As part of our expansion plans as a growing, global organization, UA Brands started its captive center in Pune, India in September 2017 to add IT & ITES support and talent to our corporate teams.

ABOUT THE ROLE

The Sales Operations Specialist performs a variety of clerical and administrative activities, as well as managing a portfolio of accounts by presenting a range of company products and solutions to the assigned customer base. This position requires a high level of task and goal orientation, and ensures that client-specific and internal expectations are exceeded. Must be timely, detail-oriented, a problem solver, is a responsive, proactive team player, and is able to manage multiple priorities. The Sales Operations Specialist must be enthusiastic in taking an active role in learning the business, can work well independently, and thrive in a fast-paced environment. This position will also participate in other projects on an as-needed basis.

• Ensure 100% customer satisfaction and loyalty by promptly responding to requests and utilizing all resources, tools, and technology provided, including reporting on data from internal systems into Excel.
• Sales order entry, creating customer quotes, processing returns, replacement/exchange requests, creating PowerPoint presentations, and processing credit applications.
• Correspond with customers via phone/e-mail to provide status updates on orders and resolve customer service related inquiries, in addition to proactively emailing existing customer base for potential future re-orders and participating in department projects.
• Maintain a current understanding of UA, vendor, and competitor offerings (i.e. price, product, service & solution) in order to sell to and promote our strengths.
• Clearly demonstrate an understanding of Uniform Advantage s administrative procedures and organization to effectively assist and support customers.

• Other duties as assigned

• 01-03 years of practical exposure to Sales and or Sales back office operations for international clients.

• Able to work independently in a highly dynamic environment with a proven ability to balance competing demands.
• Promote a positive environment within the company, demonstrating commitment and dedication, and serving as a role model to others.
• Excellent English communication skills: verbal and written.
• Experience with Microsoft Office.
• Knowledge of Sales Force and Microsoft Dynamics AX is a plus.

Must be willing to work during the permanent shift between 6:00 PM - 3:00 AM IST on weekdays.

Have workplace flexibility - you ll work exclusively from the comfort of your home with no commute Remote employees are expected to be online and available during core business hours for their team. Company computer equipment provided for business use.

UA BRANDS offers a full range of benefits that address both your health and financial needs.

• Company-sponsored medical insurance for employees and family members
• Company-sponsored Life insurance for employee
• Company-sponsored Group Personal Accidental insurance for employee
• Company-sponsored Gratuity Benefit
• Continuous remote work
• Hardship Allowance: Paid over and above the employees monthly salary
• Extended Hardship Allowance: Paid over and above the employees monthly salary
• Paid Vacation / Earned Leave

• Maternity Leave, Compensatory Off Leave, Bereavement Leave, and Paternity Leave as per the applicable norms.

• Holiday Pay

• Referral Program - Get paid to work with Friends
• Regular Recognition, Social Activities, Monthly Events, and Birthday Celebrations Mandatory Fun

UA IS AN EQUAL-OPPORTUNITY EMPLOYER

As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

We are a Drug-Free Workplace.

Why UA Brands on Vimeo Bilingual Sales Operations Specialist | Spanish & English ABOUT UA/UNIFORM ADVANTAGE BRANDS For over 35 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our strong A uniform that fits right and feels great has the power to change a caregivers day. Follow UA Brands on Social Media

Our team got together for a Pre-Diwali Meetup dressed in colorful traditional wear and ready to light up the day with laughter and memories.

Moments like these remind us that work is more fun when we celebrate together.

Wearing pink, spreading hope UA is honored to partner with @nbcf, donating $15,000 to provide 300 Hope Kits filled with care, comfort, and encouragement for those impacted by breast cancer. A small act, a big impact all in honor of Breast Cancer Awareness Month

This weekend, we re proud to walk alongside the Atlanta community at the American Heart Association Walk. Visit us at Tent 14 for some exclusive giveaways We re excited to connect and support heart health awareness together.

We came, we kicked, we conquered

A few of our corporate team members and family came out this past weekend for a fun game of Kickball

Paws, relax, and recharge Our teams enjoyed some much-needed puppy love today during our Paws & De-Stress event at the office. Nothing like a few furry friends to brighten the workday #PawsAndDestress #EmployeeWellbeing #TherapyDogs

If you like what you ve heard about us so far and believe you re exactly the ambitious, self-motivated professional we need, we d love to meet you