Ground Operations Specialist
14 hours ago
Company Description
WE ARE MOBILITY specializes in providing seamless employee transportation services and car rental solutions. Our goal is to manage all on-ground logistics to deliver exceptional operational efficiency. We address diverse transportation challenges to ensure smooth and hassle-free services. For additional information about our offerings, please visit our website.
Role Description
This is a full-time, on-site role for a Ground Operations Specialist located in Pune. The Ground Operations Specialist will be responsible for overseeing day-to-day transportation operations, addressing customer queries, ensuring service efficiency, and maintaining high standards of customer satisfaction. The role involves close coordination with team members, offering training to on-ground staff, and ensuring smooth execution of ground services.
Qualifications
- Strong Communication and Customer Service skills to effectively interact with clients and address concerns
- Experience in Training and mentoring team members to ensure smooth operations
- Knowledge or background in Aviation and understanding industry standards is advantageous
- Proven Sales skills to suggest and enhance service offerings for clients and businesses
- Ability to work effectively on-site and collaborate with diverse teams
- Problem-solving aptitude and capacity to handle challenges in fast-paced situations
- Relevant experience in logistics, transportation, or operational roles is a plus
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