Ground Operations Specialist

14 hours ago


Pune, Maharashtra, India WE ARE MOBILITY™ Full time ₹ 2,00,000 - ₹ 5,00,000 per year

Company Description

WE ARE MOBILITY specializes in providing seamless employee transportation services and car rental solutions. Our goal is to manage all on-ground logistics to deliver exceptional operational efficiency. We address diverse transportation challenges to ensure smooth and hassle-free services. For additional information about our offerings, please visit our website.

Role Description

This is a full-time, on-site role for a Ground Operations Specialist located in Pune. The Ground Operations Specialist will be responsible for overseeing day-to-day transportation operations, addressing customer queries, ensuring service efficiency, and maintaining high standards of customer satisfaction. The role involves close coordination with team members, offering training to on-ground staff, and ensuring smooth execution of ground services.

Qualifications

  • Strong Communication and Customer Service skills to effectively interact with clients and address concerns
  • Experience in Training and mentoring team members to ensure smooth operations
  • Knowledge or background in Aviation and understanding industry standards is advantageous
  • Proven Sales skills to suggest and enhance service offerings for clients and businesses
  • Ability to work effectively on-site and collaborate with diverse teams
  • Problem-solving aptitude and capacity to handle challenges in fast-paced situations
  • Relevant experience in logistics, transportation, or operational roles is a plus


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