IT Helpdesk
15 hours ago
Job Description
Job Title: IT Helpdesk Intern (with Full-Time Conversion Opportunity)
Company Name: TechSmew Innovations Pvt Ltd
Location: Coimbatore / Chennai (Candidates should be open to either location)
Experience: Fresher (0–6 Months)
Job Description
We are hiring IT Helpdesk Interns who are passionate about starting their career in IT support. This is a 3-month internship, and based on performance, candidates will be directly converted to full-time IT Helpdesk Executive roles. A monthly stipend will be provided during the internship period.
Key Responsibilities
- Assist employees with basic IT support via phone, email, or in person.
- Troubleshoot entry-level hardware, software, and networking issues.
- Support installation and configuration of desktops, laptops, printers, and peripherals.
- Provide basic troubleshooting for Windows OS, MS Office, and internal tools.
- Help with user account management, password resets, and access permissions.
- Log all issues in the ticketing or support tracking system.
- Assist senior IT staff in system updates, patch installations, and routine maintenance.
- Escalate unresolved issues to the IT support lead.
Requirements
- Any degree/diploma in Computer Science, IT, ECE, or related fields.
- Basic understanding of computer hardware, networking concepts, and OS.
- Knowledge of remote support tools (TeamViewer/AnyDesk) is a plus.
- Strong willingness to learn IT support processes.
- Good communication and problem-solving skills.
- Ability to work in a team and follow instructions.
Internship Details
- Duration: 3 months
- Stipend: Provided based on performance and monthly evaluation
- Full-Time Conversion: Based on overall performance, technical skills, attendance, and learning ability
- Role After Conversion: IT Helpdesk Executive (Full-time)
To Apply:
Send your resume to
Job Types: Full-time, Fresher, Internship
Application Question(s):
- Are you willing to work from Coimbatore or Chennai as per project requirements?
- Are you open to immediate joining or joining within 3 days?
- Do you have basic knowledge of IT troubleshooting (hardware/software/networking)?
- Have you completed any IT course, internship, or certification?
- Are you willing to work as an intern for 3 months with a performance-based conversion?
Work Location: In person
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