Non Voice Customer Support Executive
1 week ago
(ATLEAST 1 YEAR INTERNATIONAL CHAT EXPERIENCE MENDATORY)
Role & responsibilities
- Resolve International customer queries Over Chat.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and Chat handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
Preferred candidate profile
- Proven customer support experience or experience as a Client Service Representative.
- 35+ WPM Typing speed with 90+ Accuracy.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Perks and benefits
- Salary as per market standards (Salary is totally dependent over Experience)
- Both side cab
- Loyalty Bonus
- Incentives
For Any Further Query & for Active Response share me your updated CV over WhatsApp:- Pankhuri Agarwal(HR Share CV on Whatsapp No Calls) ).
-
Noida, Uttar Pradesh, India Teleperformance (TP) Full time ₹ 2,40,000 - ₹ 2,80,000 per yearHiring For Noida LocationInternational Process - Non VoiceRole - Customer Support Executive5 Days WorkingRotational Shifts2 days Week offs(rotational)Should be comfortable with Night ShiftsCab services will be provided.Casual leaves will not be provided for the first three months.Under Graduate and Fresher can Apply.Salary for Fresher - 20K + 2K PLIWith...
-
Non Voice
5 days ago
Noida, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRoles and ResponsibilityManage and coordinate non-voice and backend operations efficiently.Provide excellent customer service and support to clients via phone, email, or chat.Develop and implement process improvements to boost productivity and quality.Collaborate with cross-functional teams to achieve business objectives.Analyze data and metrics to identify...
-
Non Voice Process Executive @NOIDA
7 days ago
Noida, Uttar Pradesh, India Shining Stars Institution & travels Full time ₹ 1,80,000 - ₹ 2,30,000 per yearHi Jobseekers,We are hiring for Non voice process for Noida location for one of the multinational BPO. Please go through the job description -Job Title: Non-Voice Process ExecutiveLocation: Noida, Uttar PradeshJob Type: Full-TimeExperience Required: 0 to 5 years (Freshers and Experienced candidates welcome)Shift: 5.5 days working with one Rotational offs /...
-
Customer Support Executive
2 weeks ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time ₹ 22,000 per yearWe are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...
-
Customer Support Executive
3 days ago
Noida, Uttar Pradesh, India TP Full time ₹ 3,60,000 - ₹ 6,00,000 per yearJob Title: Customer Support ExecutiveLocation: Noida5 days from office (Rotational Shifts) both side cabShift Timings:Night Shift / Rotational Shifts (as per international time zones)Industry: BPO / KPO / ITESJob Summary:We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service...
-
Non Voice Process Executive
2 weeks ago
Greater Noida, Uttar Pradesh, India Cognizant Full time ₹ 2,50,000 - ₹ 7,50,000 per yearRole & responsibilitiesLooking for candidate for Voice process and non-voice processGood communication is mustGraduation certificate is compulsoryShift Time night shift 6.30PM -3.30PM5 Days work from officeLocation NoidaPreferred candidate profile
-
Sr. Customer Support Executive
3 days ago
Noida, Uttar Pradesh, India 4db64323-3b98-424e-855c-0c8c141eb25d Full time ₹ 3,20,000 - ₹ 42,00,000 per yearJob Title: Customer Service Executive – International Process- Voice ProcessDepartment: Customer SupportLocation: Noida Sector 63Experience:Min 6 months of experience in an international voice or non-voice process preferred.Key Responsibilities:Handle inbound and outbound calls from international customers.Resolve customer queries, complaints, and requests...
-
Chat Support Executive/ Voice Process
1 week ago
Noida, Uttar Pradesh, India Teammas Full timeHandle customer queries via live chat, email, or messaging platforms. Handle customer calls (inbound/outbound) professionally and courteously. This job is for both Voice & Non Voice process. Required Candidate profileExcellent verbal communication in English.12th Pass candidates and above also can apply.Graduate / Undergraduate (any stream).Freshers and...
-
Executive-Voice-Customer Service
1 week ago
Noida, Uttar Pradesh, India EXL Talent Acquisition Team Full timeRole primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the Roadside Assistance and Motor Insurance, as well as answering generic, non-generic specific questions related to product cover/motor servicing. Candidates with voice background & prior web chat experience with UK or US client will...
-
Non-Voice Customer Support Executive
5 days ago
Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 3,85,000 - ₹ 4,43,300 per yearRole & responsibilitiesResolve International customer queries Over Chat.Identify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Meet personal/customer service team...