Jr. Quality Analyst

Job Title: Quality Analyst Job Description The role of Quality Analyst is to perform Quality Assurance audits or phone calls. Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of organization associates who deal with our existing and potential customers. The QA will monitor inbound and outbound call and...

Key ResponsibilitiesData Collection & Validation: Collect data from various sources, perform data cleaning, and ensure data accuracy and integrity.Data Analysis & Interpretation: Analyze data to identify trends, patterns, and opportunities for business growth.Reporting & Visualization: Create and maintain reports and dashboards to present data findings to...

* Candidate should have at least 1-2 year of experience as a Quality Analyst in international voice.* Experience in Six sigma tools.* Should have Experience in TNA and TNI, BQ management.* Comfortable to work in 24*7 environment.* Immediate Joiners are highly preferrable...

Key Responsibilities: -Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.Provide constructive feedback and coaching to agents to improve performance.identify gaps in communication, process adherence and customer handlingprepare and maintain quality reports, dashboards and analysis for leadership.support process...

**About the job Java + AWS Jr**: Expertsie in UI technologies Proficiency in any Database SQL programming such as Oracle, MySQL, Postgres, etc. Experience developing componentized user interface micro apps and Java-based microservices with a focus on the first-time-right approach and attention to quality. Experience with cloud platforms such as Azure or...

Job Description Job Title: Quality Analyst - (Call Audit) Location: Gurgaon Responsibilities: ● High performance delivery on all quality parameters. ● Audit calls, chats/email interactions on Product/process, Communication and soft skills parameters. ● Conduct audits and feedback for the targeted population with the objective of improving...

Job DescriptionJob DescriptionJr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and...

Location: Offshore (Remote)Candidates should be located in Hyderabad, Telangana, Andhra PradeshQuality Analyst (Client-Facing, BA + QA)Offshore – Remote, India100% Remote – Must be able to work second shift (India time) to overlap with U.S. business hoursFull-Time, 3-month probation periodWork with a U.S.-based technology consulting firm...

Notice Period - Immediate Joiner to 30 DaysLocation - Mumbai/Pune/Bangalore/Delhi/Hyderabad/ChennaiExperience YearsQuality AnalystCandidate will be responsible for ensuring the highest standards of product quality, identifying defects, and implementing solutions to enhance our processes. The candidate will collaborate with cross-functional teams to guarantee...

About RoboMQ RoboMQ is a leading API and data integration company that helps enterprises automate critical business processes to improve operational efficiency and customer experience. Our SaaS product, , is a lightweight IGA solution that automates employee lifecycle management across systems like Active Directory, Azure AD, and Google Directory. ...