Quality Analyst
3 weeks ago
Job Description Join us as a Quality Analyst - If you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing - You'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working - Joining us in this fast paced role, you'll have excellent opportunities for progression and developing your analyst capabilities - We're offering this role at associate level What you'll do As a Quality Analyst, you'll be assisting the feature team to define testable work that is technically robust, high performing, stable and secure and ensures excellent customer experiences and outcomes. Promoting continuous improvement, you'll identify opportunities to maximise the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste and creating a collaborative, proactive approach to quality in the feature team. As Well As This, You'll Be - Supporting the Quality Manager and the team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer - Making sure that test plans are adequately covered by test scenarios - Creating different test and automation suites, such as smoke tests, full regression and progression tests, and end-to-end system regression tests - Analysing the results of automated tests - Providing data to the business and the team that focuses on quality and quality improvement The skills you'll need We're looking for someone with an extensive understanding of all stages of the product or service life cycle. This will include in-depth and hands on experience in areas such as product testing, static testing, systems testing, systems integration testing, user acceptance testing, compliance testing and operational readiness testing. Along with this, you'll have experience of applying a wide range of testing automation tooling, as well as testing methodologies, including a range of Agile testing methods such as test driven development and behaviour driven development. We'll Also Expect - Experience of testing ideas, products, designs, planning and execution - Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out - Demonstrable knowledge of Agile methodologies with experience of working in an Agile team - A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues - Good collaboration and stakeholder management skills
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Quality Analyst, AVP
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Bengaluru, India NatWest Group Full timeJob Description Join us as a Quality Analyst - If you have a keen eye for detail, this could be the role for you, as you'll make sure that only well designed and built work packages get through quality testing - You'll make sure decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost...
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Quality Analyst
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Bengaluru, Karnataka, India Great Learning Full time ₹ 1,50,000 - ₹ 28,00,000 per yearJob DescriptionGreat Learning is hiring experienced quality analysts to work full-time with us. We are looking for a Quality Analyst to join our team and help check our programs/courses that meet our organization's quality standards. The responsibility of quality analysts is to create and execute test plans to ensure our processes function properly. Identify...
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india TP Full timeQuality Analyst Location-Malad Apse, Rotation Shift, BPO- Quality Monitoring & Evaluation • Audit inbound and outbound interactions handled by Sky RMs . • Evaluate calls, emails, and CRM cases against predefined quality parameters including: o Accuracy of information and ownership of query o Communication tone, empathy, and resolution ability o...
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Quality Analyst
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Bengaluru, Karnataka, India NatWest Group Full time ₹ 2,50,000 - ₹ 7,50,000 per yearQuality Analyst Join us as a Quality AnalystIf you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing You'll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working Joining us in...
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Quality Analyst
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Bengaluru, Karnataka, India Teleperformance (TP) Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a skilled Quality Analyst to join our team in the BPO/Call Centre industry.The ideal candidate will have 2 to 6 years of experience and be based in Domestic.Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards.Develop and implement quality control processes to identify areas for improvement.Collaborate with...