Quality Analyst

Job Title: Quality Analyst Job Description The role of Quality Analyst is to perform Quality Assurance audits or phone calls. Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of organization associates who deal with our existing and potential customers. The QA will monitor inbound and outbound call and...

Key Responsibilities: -Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.Provide constructive feedback and coaching to agents to improve performance.identify gaps in communication, process adherence and customer handlingprepare and maintain quality reports, dashboards and analysis for leadership.support process...

Job Description Job Title: Quality Analyst - (Call Audit) Location: Gurgaon Responsibilities: ● High performance delivery on all quality parameters. ● Audit calls, chats/email interactions on Product/process, Communication and soft skills parameters. ● Conduct audits and feedback for the targeted population with the objective of improving...

Location: Offshore (Remote)Candidates should be located in Hyderabad, Telangana, Andhra PradeshQuality Analyst (Client-Facing, BA + QA)Offshore – Remote, India100% Remote – Must be able to work second shift (India time) to overlap with U.S. business hoursFull-Time, 3-month probation periodWork with a U.S.-based technology consulting firm...

Notice Period - Immediate Joiner to 30 DaysLocation - Mumbai/Pune/Bangalore/Delhi/Hyderabad/ChennaiExperience YearsQuality AnalystCandidate will be responsible for ensuring the highest standards of product quality, identifying defects, and implementing solutions to enhance our processes. The candidate will collaborate with cross-functional teams to guarantee...

If You've got powerful Skills, We have a place for you to shineAt GVM Technologies, IT solutions and services are the foremost factor to consider in mind. However, the services from us are always understandable and find out best alteration in some form. We ensure our clients to get satisfaction and maximize their successful investment in IT services from us....

Job Title: Senior Quality AnalystExperience Required: 3 yearsLocation: RemoteAbout the RoleWe are looking for a Senior Quality Analyst to ensure the quality and reliability of our products by designing, implementing, and maintaining comprehensive testing strategies. In this role, you will collaborate closely with cross-functional teams—developers, product...

Job Title : JD 47_  Software Quality Analyst Department :      Product & EngineeringLocation : Kolkata (Onsite)Job Summary: We are looking for a Software QA Tester  to assess software quality through manual, automated testing, will be responsible for finding and reporting bugs and glitches and must have a keen eye for detail.Key...

Quality Analyst Job DescriptionWe are seeking a detail-oriented Quality Analyst to join our team. The successful candidate will be responsible for monitoring, evaluating, and scoring inbound/outbound calls to ensure they meet defined quality parameters.The ideal candidate will have excellent analytical and problem-solving skills, with the ability to...

PrimeX Meta is Dubai's leading AI-powered IT solutions partner, specializing in building scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. PrimeX Meta is dedicated to innovative technology solutions that empower businesses to thrive in the digital era. Our team focuses on delivering high-quality, customized, and...