Healthcare Voice process

1 day ago


Mumbai, Maharashtra, India 2coms Full time

SUMMARY

Job Title: Healthcare Voice Process Executive

Location: Mumbai & Pune

Experience: 0 3 Years

Shift: US Shift

Employment Type: Full - time

Job Description:

We are hiring Healthcare Voice Process Executives with 1 3 years of experience to manage inbound and outbound calls for US healthcare processes. Candidates should have strong communication skills and hands-on experience in healthcare operations.

Roles & Responsibilities:

  • Handle inbound and outbound calls from US healthcare providers, insurance companies, and patients
  • Verify patient eligibility, benefits, and insurance details
  • Assist with claims status, prior authorizations, and referrals
  • Maintain accurate documentation in healthcare systems
  • Ensure compliance with HIPAA and internal quality standards
  • Meet productivity and quality benchmarks

Required Skills & Qualifications:

  • 0 3 years of experience in Healthcare Voice Process
  • Good understanding of US healthcare terminology
  • Excellent English communication skills
  • Experience in Eligibility, Claims, AR Calling, or Provider Services preferred
  • Basic system and documentation skills
  • Willingness to work in US shifts

Preferred Skills:

  • Experience in US Healthcare BPO
  • Knowledge of HIPAA compliance
  • Strong customer service and problem-solving abilities


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