Tech Sales Engineer

1 week ago

Noida, Uttar Pradesh, India Innometrics Software Full time US$ 40,000 - US$ 80,000 per year

Role & responsibilities :

At least 2-year of experience as a Remote Support Technician or similar role.
Bachelor or Diploma degree in Information Technology, Computer Science or equivalent.
Remote Support Technician in technical support.
Ability to work under pressure & ability to prioritize tasks based on urgency and importance
Motivation to learn new skills and technologies.
Good understanding of Outlook Installation , Printer Troubleshooting Similar Troubleshooting Process
Understanding Windows, Macintosh.
Good time-management skills & Great interpersonal and communication skills.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
Speak with customers over the phone to provide step-by-step instructions for troubleshooting tech issues.

Preferred candidate profile Experience In Remote Support US Process, Must Have Experience In International Voice Process

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